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Billing Clerk
Billing ClerkIICRC • Bear, DE, US
Billing Clerk

Billing Clerk

IICRC • Bear, DE, US
30+ days ago
Job type
  • Full-time
Job description

Billing Clerk Position at SERVPRO of Bear New Castle

SERVPRO of Bear New Castle is hiring a Billing Clerk! SERVPRO offers :

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development

As a Billing Clerk, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.

Key Responsibilities

  • Documents detailed notes on accounts as needed to communicate account status and to document account queries for both internal and external parties.
  • Identifies trends affecting the client's A / R; collaborates with the operational team to ensure the client's account and works it daily on a timely basis.
  • Reviews the status of open accounts and contacts insurance companies and customers to resolve unpaid claims.
  • Enters customer and insurance information in Workcenter2.0 and Excel spreadsheets.
  • Answers or returns phone call to customers or clients regarding account status in a timely manner.
  • Contacts and / or checks insurance company portals to resolve payment denials and claim correction issues.
  • Identifies and bills secondary or tertiary insurances.
  • Files charges and payments in accordance with the current filing methods in place.
  • Follows management policies and procedures.
  • Reports compliance concerns.
  • Participates in corrective action for compliance related issues as needed.
  • Cooperates with compliance auditing, and investigations.
  • Other duties as assigned.
  • Accepts additional responsibilities willingly.
  • Cross-training on all systems to ensure a check and balance internally.
  • Position Requirements

  • High school diploma / GED (preferred)
  • Must be knowledgeable in Microsoft Office
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • Skills / Physical Demands / Competencies

    This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

    Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.

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    Billing Clerk • Bear, DE, US

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