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Team Member (Sonic)

Team Member (Sonic)

Las Vegas PetroleumHenderson, NV, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Key Responsibilities : 1. Customer Service :

  • Greet customers in a friendly, professional, and prompt manner.
  • Take customer orders accurately and efficiently.
  • Handle customer concerns or complaints in a positive and respectful way, escalating to management when necessary.
  • Ensure a high level of customer satisfaction by providing exceptional service.
  • Deliver food and beverages to customers quickly and accurately, ensuring proper presentation.

2. Food and Beverage Preparation :

  • Prepare food and drinks according to Sonic’s menu standards and customer preferences.
  • Ensure food quality, accuracy, and presentation meet company standards.
  • Operate kitchen equipment, such as fryers, grills, and blenders, safely and efficiently.
  • Maintain cleanliness and organization of the food prep and service areas.
  • Follow all food safety protocols, including proper handling, storage, and sanitation of food.

    • 3. Maintaining Cleanliness :

  • Keep the restaurant clean, including cleaning tables, counters, restrooms, and the dining area.
  • Ensure the kitchen area remains clean and organized throughout the shift.
  • Assist with trash removal and general tidying of the restaurant.

    • 4. Teamwork & Communication :

  • Work closely with team members to ensure smooth operations and customer satisfaction.
  • Communicate clearly with other team members and management regarding customer needs and any operational issues.
  • Support fellow team members by offering assistance during busy periods to ensure fast and efficient service.

    • 5. Cash Handling & POS Operation :

  • Operate the point-of-sale (POS) system to take customer orders and process payments accurately.
  • Handle cash, credit, and debit transactions with accuracy and integrity.
  • Ensure that change is given correctly and receipts are provided to customers.

    • 6. Compliance with Safety & Health Regulations :

  • Follow all safety procedures to ensure a safe working environment.
  • Comply with health, safety, and sanitation regulations, including safe food handling and personal hygiene.
  • Report any safety hazards or equipment issues to management immediately.

    • 7. Additional Duties :

  • Assist with stocking and replenishing supplies during the shift.
  • Help with the restaurant’s opening or closing duties as needed.
  • Perform other duties as assigned by the Shift Lead, Assistant Manager, or Restaurant Manager.

    • Qualifications :

  • Experience :
  • No prior experience required; previous experience in food service or customer service is a plus.
  • A positive attitude and eagerness to work as part of a team.
  • Skills :
  • Excellent communication and customer service skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic math skills for handling cash and operating the POS system.
  • Ability to follow instructions and maintain Sonic’s quality standards.
  • Education :
  • High school diploma or equivalent preferred, but not required.
  • Physical Requirements :
  • Ability to stand, walk, and bend for extended periods of time.
  • Ability to lift up to 25 pounds as needed.
  • Ability to work in a fast-paced, high-energy environment.
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    Team Member • Henderson, NV, US