Superintendent

POSITION DEFINITION :

The Operations Superintendent position is a key member of the management team and reports to the Utility Manager. The incumbent is accountable and responsible for the maintenance and operation of water supply and distribution systems as well as the wastewater collection systems and treatment equipment.

The Superintendent also performs routine to complex technical and administrative assignments, including the supervision of water and wastewater collection systems personnel, preparing work plans, assuring quality control, managing and tracking cost, ensuring safety programs and practices and maintaining good working relations among the team.

ESSENTIAL JOB DUTIES :

• Serves as the supervisor of operations for the water and wastewater system.
• Oversees the operations and maintenance of the water distribution system and water supply facilities, including, but not limited to, main lines, valves, service lines, hydrants, wells, pumps, purification equipment, treatment facilities, reservoirs, motor control centers, automatic control valves and meters of all types. Oversees the operations and maintenance of the wastewater collection system, including, but not limited to, lift stations, collection lines, manholes, cleanouts, laterals, applicable grease traps, cleaning and camera inspection / logging of collection systems, motor control centers, treatment facilities and maintenance of all equipment.
• Coordinates and schedules the daily operations of water supply and distribution and wastewater personnel.
• Ensures proper system pressures and disinfectant residuals are maintained throughout the distribution systems.
• Using company specified CMMS software, develops and implements preventive maintenance programs for various water and wastewater facilities and equipment.
• Ensures all water supply / distribution facilities and wastewater facilities, and operations and maintenance programs, comply with applicable Federal, State and local ordinances and regulations.
• Ensures the safety of all operations by conducting safety meetings and inspections and providing documentation related to all safety issues.
• Updates and executes water quality monitoring plan and operation plan to ensure compliance of regulatory requirements and achieve subsidiary water quality objectives.
• Updates and executes System Flushing Program and Cross Connection Control Program. Maintains district databases that may include but not be limited to source water quality database, cross-connection control database, water quality complaint database, etc.
• Prepares reports for compliance purposes that may include but not limited to State mandated Monthly and Annual Reports, Consumer Confidence Report, Public Health Report, etc.
• Performs data analysis and prepares exhibits as requested by the Utility Manager.
• Prepares system maps for sampling and flushing programs.
• Develops and maintains an effective employee relations plan; supervises and evaluates the performance of assigned personnel.
• Reviews general work orders, purchase requisitions and invoices related to operational activities for approval and reports any anomalies to the Utility Manager.
• Supervises the administration of O&M contracts and work performed by outside O&M contractors.
• Develops and oversees compliance with budgets and participates in development of same.
• Responds to customer inquiries.
• Communicates both orally and written, with local officials, company management / staff, customers, and others.
• Supervises all subsidiary water and wastewater operations and personnel to ensure the proper execution of water and wastewater service to the customer on a continuous basis, which meets all applicable local, state and federal standards.
• Maintains customer service at a level that exceeds Customer expectations.
• Responsible for the supervision of employee relations in a manner which ensures that company goals and objectives are met.
• Responsible for the implementation of and compliance with the Company’s safety program applicable to operational activities.
• Responsible for maintaining a positive relationship with all governmental entities within the jurisdictions of the subsidiary.
• Responsible for fostering Employee Development and ensuring adequate training is provided to achieve appropriate skill levels and proficiency for conducting all operational tasks.
• Travels as required by subsidiary needs.
• Maintains an “Open Door” policy for employee communication.

MINIMUM QUALIFICATIONS :