Front Office Representative
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. This position will cover the New Port Richey office along with surrounding counties on an as needed basis (PRN) with variable hours between 8 : 00 AM 7 : 00 PM.
Position details :
- Facility : Children's Treatment Center (Outpatient)
- Location : New Port Richey, FL
- Shift : 8-hour shifts between 8 : 00 AM 7 : 00 PM
- Status : PRN (as needed)
Behavioral Health Office Representative Responsibilities :
Obtains and updates patient informationSchedules patient appointments and assists with patient inquiries; may arrange for additional servicesCollects and posts payments, and assists with patient billing questionsEnsures completion of all encounter documentation prior to check outAccepts transfers from other facilities according to established guidelinesSchedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelinesObtains complete and accurate patient registration information according to department standardsReviews and confirms all registration information is accurate at each appointment and makes any required updatesConsistently reviews cancellation, displaced patients, and appointment requests worklist throughout the dayReviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacityGreets, registers and checks in patientsRequirements :
High School or Equivalent1 year Office RelatedCustomer service, interpersonal, critical thinkingWritten and verbal communicationWorks independently and with a teamOrganization, administrative and clerical skillsBayCare offers a competitive total reward package including :
Benefits (Health, Dental, Vision)Paid time offTuition reimbursement401K reimbursementYearly performance appraisals and team award bonusCommunity discounts and moreEqual Opportunity Employer Veterans / Disabled