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Parking Enforcement Agent
Parking Enforcement AgentLAZ Parking • Norwalk, CT
Parking Enforcement Agent

Parking Enforcement Agent

LAZ Parking • Norwalk, CT
30+ days ago
Job type
  • Full-time
Job description

The Spirit of the Position:

The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs. The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand Held Ticket Issuance System to issue parking citations.

Responsibilities:

- Monitor on-street parking for vehicles in violation of parking ordinances by following an assigned route. - Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures. - Upload hand held computer to obtain current information required for work on a daily basis. - Screen for parking placards and permits for special privileges within approved areas. - Resolve customer complaints in accordance with policies and procedures. - Maintain and care for all company issued equipment. - Assist with any special assignments and projects as requested. - Other related duties as assigned.

Experience:

- A minimum of 6 months of outdoor work experience is required.

- General knowledge of streets and directions is required.

Skills:

- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).

- Ability to work independently and multi-task.

- Ability to interpret policies, procedures, and standard business practices.

- Demonstrate a sense of urgency and timeliness.

- Must be open to feedback, differing opinions and other points of view.

- Ability to handle challenging and at times, emotionally charged situations.

- Ability to speak, read, and comprehend the English language.

- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

- Willingness to work in the elements - heat, wind, snow, rain, etc. - Ability to lift, push and pull at least 25 pounds. - Ability to stand, walk and ride an E-Bike for extended periods of time (95-100% of shift) - no sitting is allowed. - Ability bend, stoop, squat and lift frequently throughout a shift.

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Parking Enforcement Agent • Norwalk, CT

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