The Medical Assistant 2 provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor's office. This person will be involved in a wide spectrum of tasks focused around assisting the Physician in all minor in office procedures, as well as being cross-trained in all aspects of the Front Desk Receptionist role to include scheduling, data entry, and maintaining patient records.
Medical Assistant 2 Essential Functions / Responsibilities (other duties may be assigned) :
Clinical Duties
- Greet and escort patients to treatment rooms; ensure comfort and prepare feet for physician exam
- Obtain and document vitals, medical history, medications, allergies, and treatment updates in the EMR
- Prep for and assist with injections, wart treatments, nail procedures, P&A, and in-office surgical procedures
- Apply adhesive pads, DME, and strappings as directed; dispense and explain use of medical equipment
- Perform and process X-rays and digital radiography
- Smooth / debride nails or calluses using electric grinder (nail care patients); vacuum debris
- Measure and fit patients for diabetic shoes and heat-mold inserts
- Prepare, label, and submit lab specimens with required paperwork; coordinate pickups with labs
- Clean, wrap, and autoclave instruments; change cold sterile solutions monthly
- Replenish exam room and supply inventory daily
Surgical Support
Assist with minor surgeries including room prep, sterile field maintenance, and instrument handlingPost-op responsibilities include dressing changes, suture removal, and follow-up patient callsComplete surgical clean-up including disposal of red bag items and full sterilization proceduresAdministrative & Front Desk Duties
Answer incoming calls, relay messages, provide information, and schedule appointmentsCollect and process patient payments (copays, coinsurance, balances, OTC items)Review and update insurance eligibility, referrals, and authorizations prior to appointmentsMaintain and organize provider schedules; manage multiple physicians' calendars dailyPrepare end-of-day reports and deposit slips; upload documentation to shared filesReview billing claims and denials; gather required information from patients or providersCheck AR / AP changes since prior visits and update patient records accordinglyMaintain orthotics tracking system, contact patients upon arrival, and schedule fittingsComplete pre-authorizations and process rapid health indicators as requiredMaintain accurate, up-to-date patient records including scanning, faxing, and data entryMedical Assistant 2 Required Skills and Experience :
High School Diploma or GEDCompletion of an accredited Medical Assistant program OR 2+ years of experience in a similar clinical roleStrong experience assisting with medical procedures, wound care, DME, and surgical prepFamiliarity with medical terminology, CPT / ICD-10 codes, insurance processes, and EMR systemsStrong communication and teamwork skillsKnowledge of HIPAA and patient privacy practices (mandatory)Ability to multitask, prioritize, and work independently in a fast-paced environmentExcellent attention to detail and organizational skillsTechnologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and TeamsMedical Assistant 2 Certification / License :
CMA or RMA certification preferredMedical Assistant 2 Physical Requirements :
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly :
Sit, talk, hear, and use hands to write, type, or operate office equipmentOccasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smellPerform repetitive motions, including reaching overhead and typingLift up to 50 pounds occasionally and carry objects weighing up to 25 poundsMaintain peripheral vision, depth perception, and focus adjustmentsMedical Assistant 2 Benefits Offered :
Health Insurance (Single & Family plans available)Life InsuranceDisability Insurance401(k) Plan with Company MatchEmployee Discount ProgramPaid Time OffPaid HolidaysEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.