Student Ambassador - Registrar's Office

Campus

OSU-Oklahoma City

Contact Name & Email

Rita Peaster,

Work Schedule

Monday – Friday, occasionally

includes some evenings and weekends.

Appointment Length

12 months or less

Hiring Range

$14.00 Hourly

About this Position

Student Ambassadors enhance student

service by providing basic information regarding transcripts,

registration, student records, graduation, etc. and assisting the

Registrar team with student records maintenance tasks Primary

duties involve assistance with academic records maintenance

projects and answering student inquiries.

Essential Job Functions :

Assist with student records

maintenance tasks, including entry of academic credit earned via

CLEP or other credit by exam, clean-up of transfer catalog data,

and other student records updates as assigned.

Maintain confidentiality of student records

and observe policies related to student privacy (FERPA).

Assist students with inquires related to

transcripts, registration, student records, graduation, etc., and

other student services.

Performs other duties

as assigned.

The duties listed in

this job description are intended only as illustrations of the

various types of work that may be performed. The omission of

specific statements of duties does not exclude them from the

position if the work is similar, related, or a logical assignment

to the position.

Required

Qualifications

High

School / GED (degree must be conferred on or before agreed upon start

date)

Currently enrolled as a student at

OSU-OKC

Prior experience working in an office

setting or customer service environment.

Skills, Proficiencies, and / or Knowledge :

Strong interpersonal

skills and ability to communicate diplomatically, clearly, and

effectively, both verbally and in writing to exchange information,

give / receive instructions and respond to inquiries appropriately

with all students, faculty, staff and community partners.

Accurate typing / data entry skills and

demonstrated ability to work with attention to detail.

Ability to work independently and also

collaborate within a team environment.

Demonstrated knowledge of office technologies including but not

limited to : office computers, printers, scanners, internet,

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).

Passion for assisting students with

educational endeavors and representing the OSU-OKC and OSU brand

with positivity and professionalism.

Demonstrated history of ethical and professional behavior.

Preferred Qualifications

Familiarity with the

OSU-OKC campus and enrollment process

Working Conditions :

Must be able to work during normal business

hours.

Work will be performed in an office

environment with a significant amount of public contact, in person,

by telephone, via email, and various communication platforms.

Physical Requirements :

Duties require extended

periods of sitting, talking and listening.

Duties require extensive use of computers, telephone and other

office equipment.

Requires possible lifting

of up to 25 lbs. (If an object weights more than 45 lbs.,

OSU-Oklahoma City requires this to be a two-person lift).

The work environment and physical

demands described here are representative of those required by an

employee to perform the essential functions of this job with or

without reasonable accommodation.