Certified Medical Assistant

Top Healthcare Provider Network

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

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The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of service orientation, trust, empathy, safety, and inclusion.

Clinical Duties

• Greet and interact with patients, visitors, vendors, and all faculty and staff in a courteous, helpful, professional, and ethical manner.
• Prepare patients for their visit including :
• Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required).
• Providing instructions to patients in a manner that facilitates efficient patient safety and standard operations for the practice.
• Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.
• Assisting physicians or other clinical staff with examinations, procedures, and department-specific therapies as requested.
• Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
• Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation.
• Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor.
• Entering orders in Epic as required.
• Managing a smooth clinic flow by assessing and anticipating physician schedules and using clinical space effectively.
• Notifying physicians and nurses of emergencies and performing first aid.

Front Desk Support Duties

Qualifications