Talent.com
Patient Care Coordinator
Patient Care CoordinatorRoyal Oak Dental Group • Raleigh, NC, US
Patient Care Coordinator

Patient Care Coordinator

Royal Oak Dental Group • Raleigh, NC, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Description:

Are you a dental assistant ready to grow your career and explore the administrative side of dentistry?


Royal Oak Dental Group is committed to delivering exceptional dental care and an outstanding patient experience. We believe every patient deserves a knowledgeable, compassionate team that can clearly explain their needs and guide them through treatment with confidence.



Benefits
  • Health, Dental, Vision, and Life Insurance
  • 401(k)
  • Paid Time Off (PTO) and Holiday Pay
  • Competitive compensation
Schedule

Monday through Thursday
7:00 a.m. – 4:30 p.m.


Patient Experience & Front Office Support

  • Serve as a warm, professional first point of contact for patients in person and over the phone
  • Answer calls, triage patient needs, and respond to questions or concerns with empathy and efficiency
  • Clearly explain treatment recommendations, insurance coverage, and financial responsibilities
  • Help create a seamless, positive patient journey from check-in through checkout
Scheduling & Treatment Coordination
  • Schedule and manage the daily schedule to maximize productivity and flow
  • Ensure all hygiene patients are scheduled for their continuing care before leaving
  • Maintain and actively work continuing care and overdue treatment lists
  • Contact patients promptly when insurance preauthorizations are received and assist with scheduling
Financial Coordination
  • Accurately calculate and communicate co-pays, deductibles, and estimated patient portions prior to appointments
  • Collect and post payments at time of service, by phone, and through mail
  • Present financial options and coordinate payment arrangements according to practice protocols
Clinical Support As Needed (Dental Assisting)
  • Assist doctors and hygienists chairside as needed to maintain efficient clinical flow
  • Prepare treatment rooms, instruments, and materials for procedures
  • Take radiographs and ensure all diagnostic records are complete and accurate
  • Support sterilization, infection control protocols, and operatory turnover
Pre-Appointment Preparation
  • Confirm all necessary radiographs, lab cases, and documentation are ready prior to patient visits
  • Verify medical clearances and required documentation are received before scheduled procedures
Administrative & Team Support
  • Send patient records and maintain accurate, up-to-date charts
  • Check in lab cases and ensure cases are ready for scheduled appointments
  • Document appointments with detailed, accurate clinical and financial notes
  • Support the Team Lead and leadership team with additional administrative needs
  • Step in wherever needed to support the success of the team and patient experience
Qualifications
  • Minimum 2 years of dental experience required
  • Proficiency with Eaglesoft
  • Strong understanding of both clinical and front office workflows
  • Excellent communication, organization, and multitasking skills
  • Positive attitude with a strong team-first mentality
  • Ability to adapt quickly and support multiple areas of the practice
Who Thrives in This Role

This role is perfect for someone who:

  • Loves variety and being involved in all aspects of the practice
  • Is proactive, flexible, and solution-oriented
  • Enjoys both patient interaction and clinical assisting
  • Takes pride in keeping the schedule full and the day running smoothly
Requirements:


Create a job alert for this search

Patient Care Coordinator • Raleigh, NC, US

Similar jobs

Bariatric Care Coordinator

The Voluntary Protection Programs Participants' Association, IncCary, North Carolina, United States
Full-time

A healthcare organization based in Cary, North Carolina is seeking a Bariatric Representative to facilitate patient navigation through the preoperative process.The candidate will closely collaborat...Show more

 • Promoted

Senior Infusion Care Coordinator

Prime TherapeuticsRaleigh, North Carolina, United States
Full-time

A healthcare company in Raleigh, North Carolina, is seeking an Infusion Referral Nurse Sr to provide referral services for drug infusions, discuss financial care options with members, and support c...Show more

 • Promoted

Travel Physical Therapist (PT)

Fusion Medical StaffingLillington, North Carolina, United States
Full-time

Travel Physical Therapist (PT).Facility in Lillington, North Carolina.Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Lillington, North Carolina.A...Show more

 • Promoted

Home Health Clinical Manager

Humana Inc.Lillington, NC, United States
Full-time

Become a part of our caring community and help us put health first As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated c...Show more

 • Promoted

Care Coordinator

EastPoint Prosthetics & Orthotics, Inc.Raleigh, North Carolina, United States
Full-time
Quick Apply

This is a full time position that does not require weekends.Our employees get 9 paid holidays and earn 160 hours of paid time off each year! .Do you thrive in dynamic environments where every day p...Show more

Surrogates Start at $55K–$75K+ | $1,200 Bonus + $11K Pre-Pregnancy Payout

Physician's SurrogacyWake Forest, NC, US
Full-time +2

Surrogates Start at $55K$75K+ $1,250 Bonus + $11K Pre-Pregnancy Payout.Looking for a high-paying opportunity with real support and no upfront costs?.Become a Surrogate and earn up to.All expenses p...Show more

 • Promoted

Clinic RN: Patient-Centered Care & Care Coordination

Association of California Nurse LeadersRaleigh, North Carolina, United States
Full-time

A health care provider in Raleigh is seeking a Registered Nurse to coordinate patient care and ensure effective nursing interventions.The role requires a valid RN license, BLS certification, and st...Show more

 • Promoted

Clinical Care Coordinator

In-Clinic RxBenson, North Carolina, United States
Full-time
Quick Apply

We are seeking a highly organized and compassionate Care Coordinator to join our team.The Care Coordinator plays a vital role in ensuring patients receive the best possible care and support through...Show more

Physician Assistant / Anesthesiology / North Carolina / Locum Tenens / Physician Assistant or Nurse Practitioner

Litton Resource GroupLillington, NC, US
Full-time

Nurse Practitioner or Physician Assistant ? Interventional Pain Management.Outpatient | No Call | No Weekends.We are seeking a dedicated and compassionate.Interventional Pain Management.Our team is...Show more

 • Promoted

OB/GYN Call Coverage in Northeast North Carolina

Medicus Healthcare SolutionsWake Forest, US
Full-time

Medicus has partnered with a hospital in northeast North Carolina with an opening for an OB/GYN to provide locum call coverage.Daily Volume: 2 inpatients, 2 admissions, 1 ED call.Support Staff: Ane...Show more

 • Promoted

Become a Surrogate – Give the Miracle of Life & Earn Up to $115,000 from Home!

Giving Tree SurrogacyButner, NC, US
Full-time +1

We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi...Show more

 • Promoted

LTSS Service Care Manager

Spectraforce TechnologiesRaleigh, North Carolina, United States
Full-time

Position Title: LTSS Service Care Manager.Work Location: Port Richey/New Port Richey, AND Hudson, and Holiday.Assignment Duration: 3 months with intent to convert.Spanish speaking always required.R...Show more

 • Promoted

Patient Engagement Lead

Syneos Health/ inVentiv Health Commercial LLCMorrisville, North Carolina, United States
Full-time

Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success.We partner with innovators at every point across the drug development and commer...Show more

 • Promoted

Certified Medical Assistant: Team-Based Patient Care

Catawba Valley Health SystemRaleigh, North Carolina, United States
Full-time

A regional healthcare provider in North Carolina is seeking a Medical Assistant to perform clinical and administrative duties in a patient-centered environment.This role offers the opportunity for ...Show more

 • Promoted

A Dermatologist Is Wanted for Locum Tenens Help in North Carolina

HealthEcareers - ClientButner, NC, USA
Full-time

If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details.General medical derm, biopsies, excisions, electrodessication.Cry...Show more

 • Promoted

Travel Physical Therapy Assistant (PTA) - $1,508 per week in Dunn, NC

AlliedTravelCareersDunn, NC, US
Full-time

AlliedTravelCareers is working with Prime HealthCare Staffing to find a qualified Physical Therapy Assistant (PTA) in Dunn, North Carolina, 28334!.Prime HealthCare Staffing, a national health care ...Show more

 • Promoted

Patient Enrollment Coordinator (Remote)

M3USARaleigh, NC, United States
Remote
Full-time

Company DescriptionM3 Wake Research, an M3USA Company, is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medi...Show more

 • Promoted

WIC Client Coordinator

Wake County GovernmentRaleigh, NC, United States
Full-time

What You'll Be Doing Women, Infants, and Children (WIC) is a special supplemental nutrition program offered throughout Wake County.The WIC program is funded by the United States Department of Agric...Show more