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Crew Member

Crew Member

Dunkin'Watertown, CT, US
30+ days ago
Job type
  • Full-time
Job description

Join Our Dunkin’ Team!

Are you ready to create delightful experiences for our guests? At Dunkin’, we prioritize quality service and teamwork. As a crew member, you’ll play a key role in making every visit memorable while working in a fun and energetic environment!

What You’ll Do : Guest Satisfaction :

  • Greet every guest with a warm smile and ensure they have a fantastic experience at Dunkin’.
  • Respond promptly and attentively to guest needs and special requests.
  • Handle guest concerns efficiently and with care.
  • Accurately complete all orders while adhering to Dunkin’s speed of service standards.
  • Serve high-quality food and beverages to each guest, ensuring consistency.
  • Provide guests with receipts and encourage them to share feedback about their visit.
  • Collaborate with your teammates to serve all guests quickly and effectively.
  • Maintain focus on guest needs while completing all assigned tasks with excellence.
  • Uphold food safety standards and cleanliness at your workstation and throughout the restaurant.
  • Describe and prepare featured products and beverages in line with current promotions.
  • Monitor and refresh products in the display case to align with Dunkin’s merchandising standards.

Teamwork :

  • Engage in training sessions and learn alongside your manager to complete essential Dunkin’ training.
  • Support the onboarding of new crew members by sharing tips and knowledge.
  • Foster a respectful and positive work environment by collaborating effectively with your team.
  • Be open to coaching and guidance to continuously improve your skills.
  • Arrive on time, ready to contribute your best to the team each shift.

    • Efficiency and Accuracy :

  • Accurately handle POS transactions and payments.
  • Follow Dunkin’s uniform and grooming standards to represent our brand.
  • Clock in and out on schedule to support efficient operations.
  • Adhere to all company policies and processes to ensure a smooth workflow.
  • Prepare products according to Dunkin's quality and freshness standards.

    • Why Dunkin’?

    Become part of a team that values your contributions and invests in your growth! We offer a vibrant work culture and opportunities to develop skills while sharing your passion for coffee and great service. Ready to jump in? We can’t wait to meet you!

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    Crew Member • Watertown, CT, US