General (Branch) Manager - Sales & Operations

Salary: $80,000-$100,000 (Base + Performance Incentives)

Who Were Looking For

At T&M Services, were looking for a hands-on leader who knows how to manage operations, drive revenue, and build a team that takes pride in doing the job right.

This role is for someone who:

• Solves problems before they become fires
• Communicates straight and owns the outcome
• Believes accountability, craftsmanship, and follow-through still matter

If you thrive with autonomy, take pride in owning results, and want a role where your decisions directly shape the success of the branch, youll fit in here.

About Us

Founded in 1987, T&M Services is the largest independent commercial furniture installation company in the Iowa/Nebraska market. While weve grown significantly, weve never lost our family-owned mindsetwe move fast, treat people right, and take pride in our reputation.

We specialize in:

• Commercial furniture installation
• Furniture reconfiguration
• Office relocations
• Warehousing, receiving, and delivery

Our core values guide how we workwith our customers and with each other. We believe in earning trust, doing quality work, and giving leaders the space to lead.

The Role

The General Manager Sales & Operations is the single point of ownership for the Omaha location.

Youll lead the installation and warehouse teams, manage customer relationships, oversee daily operations, and actively grow the business. This role blends operations, leadership, and salesand the right person enjoys wearing all three hats.

You are accountable for:

• Operational execution
• Financial performance
• Customer satisfaction
• Market growth

This is not a desk-only role. Youll be visible, involved, and hands-onespecially where it matters most.

What Youll Own

Market Leadership

• Set the tone for the marketlead, coach, and hold the team accountable
• Build a culture of pride, safety, and ownership
• Recruit, develop, and retain strong field and warehouse talent
• Create clarity around expectations, priorities, and standards

Operations & Project Execution

• Oversee all active projects from kickoff to closeout
• Ensure jobs meet scope, schedule, quality, and budget expectations
• Anticipate issues and remove obstacles before they slow the job down
• Balance speed with qualityno shortcuts, no excuses

Customer Relationships & Growth

• Protect and grow existing accounts through consistent communication and reliability
• Build relationships with dealers, contractors, end users, and decision-makers
• Identify new opportunities and convert them into revenue
• Be the trusted problem-solver customers call first

Financial Performance

• Own the P&L for your market
• Track revenue, expenses, labor efficiency, and margins
• Make smart, disciplined decisions that improve profitability
• Understand how daily decisions impact the bottom line

Communication & Alignment

• Keep customers informed with clear, proactive updates
• Align internal teams so everyone is rowing in the same direction
• Represent T&M professionally and in line with our values

Closeout & Continuous Improvement

• Ensure punch lists are completed and documentation is accurate
• Leave customers confident they chose the right partner
• Review completed projects and continuously tighten processes

Who Thrives in This Role

• You like being in charge of outcomesnot just tasks
• Youre comfortable making decisions and standing behind them
• You dont need micromanagement to perform
• You take pride in building something strong and sustainable
• You lead from the front and earn respect through action

What You Bring

• Proven leadership experience in construction, logistics, installation, warehousing, or a similar service environment
• Strong operational instinctsyou can plan, execute, and adjust quickly
• Confidence working directly with customers and decision-makers
• Experience managing budgets, margins, and P&L decisions
• Ability to juggle multiple projects and priorities without dropping the ball
• Commercial furniture installation experience is a plus
• A natural eye for growth opportunitiesnew accounts, add-on work, and stronger partnerships

Why This Role Matters

This is a true ownership roleyour leadership directly impacts people, customers, and profitability. You wont be buried in red tape or boxed into a narrow lane. Youll have the authority to lead, the support to succeed, and the accountability that makes wins meaningful.

If youre ready to run a market, build something youre proud of, and make a visible impact, we want to talk.

T&M Services, Inc. is an equal opportunity employer.