General Manager Parking Operations - Tampa, Orlando & Jacksonville

General Manager Parking Operations - Tampa, Orlando & Jacksonville

The General Manager ensures a safe and efficient parking operation, while delivering service that exceeds our customer / client's expectations. They are responsible for all aspects of operating multiple locations in a specified geographical region including an account management team, revenue control, safety, and client relations. If you're a responsible individual with a knack for enhancing operations and strengthening client rapport, we've got a role just for you! Perfect candidate must be bilingual- English and Spanish.

Key Responsibilities :

• Prepare daily, weekly, and monthly operating reports as required.
• Manage large workforces extended across multiple locations.
• Build strong client and stakeholder relationships.
• Enforce contractual obligations within the region / portfolio of sites.
• Review profit and loss statements, adjustments, and variance reports on a monthly basis; make necessary adjustments to achieve budget goals.
• Use respectful communication to assist clients, stakeholders, employees, and guests with their questions, problems, and concerns, and address escalated concerns.
• Work in tandem with business development, managers, launch, and other team members to add business and expand our company's role in the region.
• Supervise location management and / or frontline staff, including delegating tasks, coaching, monitoring performance, and ensuring compliance with all company standards.
• Develop and maintain client relationships, providing proactive information on managing locations, past performance, new strategies, promotions, and competitive analysis.
• Communicate professionally with guests, clients, and teammates.
• Immediately respond to reports of accidents, incidents, or safety concerns.
• Monitor maintenance of the facility and associated premises to ensure cleanliness, safety, and compliance with standards; supervise ongoing maintenance projects to ensure quality and timely completion.
• Recruit, select, and train new managers and / or frontline employees; develop an onboarding plan for new employees to ensure success.
• Act as the main point of contact for clients or Property Managers; attend location meetings as appropriate and respond to client requests to maintain a good working relationship.
• Market the company's services to potential clients and customers.
• Assist in the preparation of marketing proposals to bid on new business.
• Represent and promote the company in the community, with local civic and professional groups, and seek to develop a professional and responsible corporate image.
• Other duties as assigned and modified by the supervisor.

Skills, Knowledge and Expertise :

Benefits :

About Reimagined Parking :

The Reimagined Parking family of nationally recognized brandsImpark, Lanier, Republic Parking, AmeriPark, and ParkOneis the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only :

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf . Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .

Our Hiring Process :