Director - Residential

Director Of Residential Services

Location : East Hanover, NJ

Job Type : Full Time | Director Level

Pillar Care Continuum is dedicated to enhancing the lives of people with disabilities and other special needs by supporting personal growth, independence, and participation in the community. Founded in 1953 to meet the needs of children with cerebral palsy and their families, Pillar Care has steadily grown and now delivers life-affirming services to infants, children, adults, and their families throughout northern New Jersey through 27 program locations.

About The Opportunity

The Director Of Residential Services is a pivotal leader at Pillar Care Continuum, responsible for the strategic oversight and delivery of exceptional residential support services for individuals with intellectual and developmental disabilities, their families, and care teams. This role demands close collaboration with Clinical, Behavioral, and Quality Assurance departments to uphold the organization's standards of excellence. The Director also ensures full compliance and cooperation with regulatory bodies including but not limited to the New Jersey Office of Licensing (OOL), Division of Developmental Disabilities (DDD), and Department of Human Services (DHS) during inspections, investigations, and audits, safeguarding the integrity and quality of all residential programs.

Key Responsibilities :

• Provides leadership, vision, and oversight for all residential programs operated by Pillar Care Continuum, ensuring alignment with organizational strategy and mission.
• Represents Pillar Care Continuum and serves as a primary contact and resource for families, DDD officials, Support Coordinators, internal staff, and other stakeholders by providing expertise on residential services.
• Ensures all residential programs support person-centered planning, self-determination, and community inclusion, in accordance with DDD policies and Medicaid waiver requirements.
• Establishes and implements standardized systems across all homes to ensure uniformity in record-keeping, staffing practices, and operational procedures.
• Advocates for the rights and dignity of individuals with disabilities, ensuring that all services reflect Pillar Care Continuum's mission and core values.
• Oversees the recruitment, training, development, and retention of residential staff at all levels to promote a stable, skilled workforce.
• Ensures timely and accurate submission of all required documentation and reports to senior management, funders and regulatory bodies.
• Manages program budgets, staffing resources, and service capacity to maintain high standards of care and fiscal responsibility.
• Plans, develops, and manages cost-effective, community-based residential housing models (e.g., group homes) for individuals with developmental and other disabilities.
• Participates in the development and implementation of new programs or initiatives that enhance residential care and address the evolving needs of the individuals served.
• Collaborates with senior leadership to develop and implement strategic goals and operational objectives for residential services.
• Performs other duties as assigned by the Vice President of Operations.

Qualifications :

To be considered for the role, all applicants must be willing to undergo the terms prior to employment :

Compensation And Benefits

Salary : $110,000-125,000 annually

Pillar Care takes into consideration a combination of candidate's work experience and qualification as well as the scope of the role, complexity and external and internal market value when determining salary level.

Benefits : Competitive Insurance Benefits (Medical, Dental, Vision, EAP, Life Insurance) Flexible Spending Account / Health Reimbursement Account Paid Holidays; Generous PTO 401K with Employer Matching