Inside SalesW-Music Distribution USA • Nashville, TN, US

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Inside Sales

W-Music Distribution USA • Nashville, TN, US

30+ days ago

Job type

Full-time

Job description

Job Description

Working Hours : Monday – Thursday : 10 : 00AM – 5 : 00PM and Friday 8 : 00AM - 1 : 00PM

Holidays : Indulge in an expansive array of paid holidays to fully embrace work-life balance

The Inside Sales Associate plays a vital role in boosting revenue by adeptly conveying the value of products or services to potential customers and fostering relationships throughout the sales process.

Role and Responsibilities

Cold calling; making multiple outbound calls to potential clients
Respond to incoming calls and emails from prospective dealers
Understanding client needs and offering solutions and support
Researching potential leads from business directories, web searches, or digital resources
Maintaining database (CRM, Excel, etc.) of prospective client information
Presenting and delivering information to potential clients
Answering potential client questions and follow-up call questions
Tracking weekly, monthly, and quarterly performance and sales metrics
Enters dealer orders promptly into CRM for processing
Follow up with dealer post sales to ensure customer satisfaction
Achieve sales and metric goals
Obtain and maintains a high level of knowledge regarding product
Performs other duties as assigned

Experience in musical accessories and instrument related sales or sales support role

Experience with and deep knowledge of guitars, basses and accessories

Comfortable making cold calls and talking to new people throughout the day

Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers

Persuasive and goal-oriented

Possesses an energetic, outgoing, and friendly demeanor

Eager to expand company with new sales, clients, and territories

Self-motivated and self-directed

Able to multitask, prioritize, and manage time efficiently

In-depth understanding of company services and its position in the industry

Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client

Ability to work independently or as an active member of a team

Previous experience in outbound call center, inside sales experience, or related sales experience preferred

Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred

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Inside Sales • Nashville, TN, US

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