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Business Process & Operational Excellence Manager (EM25129)
Business Process & Operational Excellence Manager (EM25129)TMEIC Corporation Americas • Roanoke, VA, US
Business Process & Operational Excellence Manager (EM25129)

Business Process & Operational Excellence Manager (EM25129)

TMEIC Corporation Americas • Roanoke, VA, US
22 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Job # EM25129

Job Title Business Process & Operational Excellence Manager

Office Location Roanoke, VA

Business Function / Department Energy & Infrastructure Solutions / Operations

Sales Territory, if applicable N / A

General Role Description

Drive process improvement, automation, and operational efficiency across E&IS Operations through team leadership, cross-functional initiatives, and resource optimization.

Role Accountabilities

  • Manage the development and improvement of business processes to increase organizational efficiency and effectiveness
  • Lead automation initiatives to streamline workflows and reduce manual effort
  • Align AI solutions with business and technical needs in collaboration with the Information Technology team
  • Implement strategies and tools to increase productivity and optimize resource utilization across E&IS Operations
  • Establish and monitor KPIs to evaluate process performance and support continuous improvement
  • Design and implement training programs that support the adoption of new tools, systems, and processes
  • Create and maintain process documentation, including RACI charts and process maps, to ensure clarity and accountability
  • Develop and manage intern and new engineer rotational programs to support organizational goals and employee development

General Employee Accountabilities

  • Bring full effort to bear on tasks assigned by manager
  • Give manager best advice
  • Give earliest notice when work cannot be delivered as specified
  • Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
  • Exemplify Company Core Values :   Integrity, Client Focus, Team Orientation, and Personal Commitment
  • Comply with all Company policies, practices, and procedures and all regulations and laws
  • Recommend viable improvements proactively
  • Ensure effective utilization of business tools and processes
  • Manager Accountabilities

  • Build and lead a team of committed and capable employees
  • Plan for, appropriately assign, resource, and integrate the work of the team
  • Lead, expect, and implement continuous improvement
  • Own the output of the team
  • Ensure team members fulfill functional and general employee accountabilities
  • Exercise effective managerial leadership to include
  • Two-way managerial team working
  • Fair and just treatment of direct reports
  • Context setting
  • Planning
  • Task assignment
  • Ongoing performance management
  • Coaching
  • Selection and orientation
  • De-selection and dismissal
  • Manager-Once-Removed Accountabilities

  • Ensure effective leadership and fair and just treatment for their direct reports once removed
  • Ensure talent pool development at the direct report once removed level
  • Requirements

    Minimum Qualifications

  • Bachelor’s degree in business, operations, engineering, or related field
  • 5 years of experience in business process improvement, operational excellence, or related roles
  • 2 years of experience leading teams or managing cross-functional initiatives
  • 2 years of experience implementing process automation, productivity tools, or digital solutions
  • Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and collaboration or workflow mapping tools
  • Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
  • Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
  • Demonstrated continuous improvement in areas of responsibility
  • Availability to travel domestically up to 10%, sometimes with limited notice
  • Preferred Qualifications

  • Demonstrated success applying Lean, Six Sigma, or other continuous improvement methodologies
  • Demonstrated success implementing automation or AI tools to increase operational efficiency
  • Proficiency in resource planning, forecasting, or performance tracking tools
  • Proficiency in SharePoint, Power Automate, or other collaboration and workflow systems
  • Link to TMEIC Corporation Americas website :   https : / / www.tmeic.com / .  To be considered an applicant for any available positions, individuals must complete an online job application for each posting.  A resume may be attached to the online application but is not considered a substitute for the information in the application.  Applications will be considered only for the specific position for which the application is submitted.

    EEO / AA / M / F / Vet / Disability Employer

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    Manager Operational Excellence • Roanoke, VA, US

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