Sr. Product Manager

Senior Product Manager – Onboarding & Safety

Job ID : 3129468 | Twitch Interactive, Inc. - D48

About Us : Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

Position Overview

We’re seeking a Senior Product Manager to lead our onboarding and safety initiatives, making account management a strategic tool for platform growth while maintaining user safety and trust. You’ll work at the intersection of user experience, regulatory compliance, and community health to protect our most vulnerable users while enabling seamless platform access for millions of creators and viewers worldwide.

This role sits within our Health organization and requires deep expertise in trust & safety product development, including age assurance, parental controls, and complex compliance requirements. You’ll balance user friction with necessary protections, ensuring Twitch remains a safe space for all communities.

You can be based out of one of the Twitch offices including San Francisco, Seattle, Los Angeles, Irvine, or New York City.

You Will

• Own and develop account-related features that drive both growth and user safety across all user segments
• Design and implement complex user flows for age assurance, parental controls, and passwordless authentication experiences
• Ensure compliance with global safety and health regulations including COPPA, GDPR‑Age, UK Age Appropriate Design Code, and emerging legislation
• Lead strategy for age verification and minor protection features, setting the standard for how Twitch protects young users
• Balance user friction with necessary data collection to optimize for both safety outcomes and platform growth
• Drive platform health through strategic account management decisions that impact millions of users
• Partner closely with community product, design, engineering, legal, policy, trust & safety, and data teams to deliver comprehensive solutions
• Translate complex regulatory requirements into actionable product requirements and elegant user experiences

Perks

Basic Qualifications

Preferred Qualifications

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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