Specimen Transport Operations Manager

Specimen Transport Operations Manager

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Specimen Transport Operations Manager based out of our lab in Ramsey, NJ who wants to continue to learn in order to allow our company to grow.

Shift Time : Monday- Friday 9am to 5pm

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics :

Position Summary :

Under the direction of the NA Logistics Senior Manager, the Specimen Transport Manager has the overall responsibility for the planning, coordination, evaluation, and supervision of all operational activities and personnel for the Logistics business function to ensure specimens arrive as requested by the customer.

This is a management position responsible for the operations of several areas in logistics and driving Neo's Leadership Attributes : Inspire, Engage, Develop and come up with Solutions.

Core Responsibilities :

• Directs and coordinates logistics related activities, internal personnel, and contracted vendors to ensure the delivery of specimens as requested by clients while maintaining compliance with company policies and standards
• Conducts daily route planning based on customer needs ensuring service, cost, and productivity targets are met
• Provides regular updates to the Logistics Senior Manager and Finance regarding resources and routing solution effectiveness
• Collaborates with Sales, Client Services, and contracted vendors to coordinate new client setups, courier route planning, and to ensure cost effective solutions are implemented for the clients and the Company
• Interacts with personnel in Sales, Marketing, and Client Services, to address and resolve delivery service issues and to improve the safe and timely delivery of specimens
• Trains and supervises couriers in the proper maintenance and care of vehicles and specimen handling
• Ensures that pre-trip inspections, preventive maintenance care and safe equipment operating procedures are followed. Coordinates all vehicle maintenance with vendors to ensure vehicles function at optimal reliability and cost levels. Reports all accidents or near misses.
• Analyzes and reviews logs, productivity reports, and expense reports to ensure compliance with company standards and procedures
• Ensures that employees are trained and compliant with SOPs and competency checklists
• Ensures records are kept up-to-date and maintained in accordance with departmental policies and procedures
• Oversees, plans, and prepares for inspections
• Sets department objectives and performance goals; monitors personnel and resource utilization on an ongoing basis and makes adjustments in staffing to facilitate achievement of the goals and objectives
• Supervises and participates in personnel management activities for the department; selects and hires personnel; conducts selection interviews, hiring, motivating and training employees
• Conducts performance appraisals, documenting deficiencies, developing plans for improvement and counseling employees
• Helps set department objectives and performance goals; monitors work performance to determine staff resources utilization; reviews monthly work statistics and budget reports; establishes work performance standards and adjusts staffing levels as needed
• Ensures that a safe working environment is maintained and that safe work practices are employed
• Maintains knowledge of CAPA / CLIA requirements related to specimen delivery and facilities maintenance
• Adheres to departmental and company code of grooming and uniform policies, appearing neat and clean at all times
• Accountable for the operation of a 24-hour function, including responding to emergencies, and attendance at meetings outside of working hours as needed

Additional Responsibilities (may be assigned) :

Experience, Education and Qualifications :