As a Co-Manager, you will be responsible for :
- Supporting GM in all efforts to meet or exceed the sales forecast and profit objectives for each period, while maintaining food and labor costs.
- Follows Sbarro Cash Control Policy to effectively control cash receipts, daily deposits and make petty cash expenditures.
- Prepares the payroll information from time cards or POS system and forwards to the Payroll Department for processing in the absence of the GM.
- Ensures food quality and 100% customer satisfaction through positive guest relations and ensuring products are consistent with Sbarro's quality standards
- Supervises team to attract Guests in a welcoming manner.
- Supervises team in all food preparations, strictly adhering to Sbarro recipes, methods and procedures.
- Assists team to prepare food and serve Guests.
- Ensures that all food quality and health / safety requirements are met in accordance with federal, state, local and Company standards.
- Conducts inventory of food items and supplies.
- Regularly inspects all areas of the unit and reports all substandard safety, security or equipment conditions to the GM.
- Responds to customer inquiries, complaints and incidents in a positive manner,
- Assists the GM in recruiting crew positions.
- Trains and develops crew members in their respective positions.
- Maintains the Sbarro appearance and dress code standards for all crew members.
- Reports all employee issues or concerns immediately to the GM.
- Promotes a positive work environment through teamwork.
- Other duties as assigned by the GM.
MINIMUM POSITION REQUIREMENTS :
Education : High School Diploma or GED
Experience : Six (6) months as an Assistant Manager with Sbarro
or
One (1) year experience as an Assistant Manager in a QSR or Fast Food environment
Skills and Knowledge :
Hands-on food preparationRecipe cooking, Pizza making and Italian cuisine cookingKitchen management backgroundAdequate command of the English language to include understanding, speaking, reading and writingEffective interpersonal skillsOrganization, planning and leadership skillsSpecial Licenses and Certification :
Appropriate state or local health certification.
Working Conditions :
Hands-on activities in a compact restaurant environment
Forty to Fifty (40-50) hour work week is standard, depending on sales volume
Physical / Mental Requirements :
Prolonged periods of standing, walking, bending and stoopingAble to lift 50 poundsAble to effectively and safely use kitchen knivesAbility to concentrate and manage multiple tasksBasic mathematical skillsInterest and willingness to serve the public in a positive mannerExhibits high energy, enthusiastic and passionate : Speaks and acts with convictionDisplays professional and appropriate image and appearanceSelf accountable, high integrity and dependableEquipment Operated :
Telephone, POS register, cash register, computer terminal, calculator, facsimile machine, dough mixers, ovens and steamers
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