Junior IT Engineer

About the role

You'll be the second member of a small, high-impact IT team. This will be a fully on-site role and will require occasional travel as needed. The job splits between (1) day-to-day corporate IT support and (2) working on IT / OT at our test reactor site. You'll own well-scoped projects end-to-end, partner closely with our MSP, keep our users productive, and our infrastructure tight / well documented.

This is a junior role and has tasks appropriate to that but in a very rapidly growing startup company growth opportunities are very likely if you can show your ability to fulfill requirements and deliver effective solutions efficiently.

What you'll do

• Handle Tier 1 / 2 help desk intake / triage / resolve; escalate smartly to MSP and track SLAs.
• Documentation and SOP creation, this will be a critical part of the role : formalizing, improving, and documenting existing process
• Assist with server rack buildouts : power budgeting, labeling, cabling standards, and clean documentation (rack elevations, diagrams).
• Support security systems (badging / access control, cameras, NVRs) with basic install / maintenance and vendor coordination.
• Setup, management, and maintenance of Windows, MacOS, and Linux (Debain / Ubuntu) endpoints (servers and workstations)
• Maintain O365 / Microsoft 365 and Active Directory (users, groups, policy, device join, basic MDM).
• Stage and configure network switches (VLANs, trunk / access ports, PoE), document port maps, and validate with basic packet capture.
• Implement and manage firewalls (rules, NAT, VPN, segmentation; change control and logging).

What you bring

Hands-on experience with :

Strong troubleshooting : methodical, data-driven, and comfortable with deep diving into OS settings and network traffic analysis.

Ability to plan, communicate, prioritize, and deliver scoped projects.

Excellent written documentation skills including but not limited to :

Who you are

Nice-to-haves

Working with us