Client-Centric Experience Design (XD) LeadSNIPEBRIDGE • Austin, TX, US
Client-Centric Experience Design (XD) Lead
SNIPEBRIDGE • Austin, TX, US
8 days ago
Job type
- Full-time
Job descriptionWork closely with our client's stakeholders to co-create a transformative XD strategy that aligns with their organizational goals and user-centric vision. Translate the collaborative vision and identified opportunities into a comprehensive, client-tailored roadmap for transformation. Define key milestones, initiatives, and timelines that guide the client toward achieving their strategic objectives. Foster strong relationships with key stakeholders within our client's organization, including executives, business owners, end users, data analysts, engineers, product managers, and project leads. Ensure seamless alignment and engagement throughout the strategic planning process. Present findings to our client in a persuasive manner that emphasizes the potential impact of proposed initiatives. Formulate clear, data-informed recommendations based on user research, analytics, and industry best practices. Champion a collaborative and user-centric mindset within both our internal team and the client's organization. Encourage cross-functional dialogue, creative problem-solving, and co-creation. Continuously evaluate the performance of the client's transformational initiatives using data-driven insights. Adjust and iterate on the roadmap as necessary to ensure alignment with evolving business needs. Bachelor's or Master's degree in Design, Business, or related fields. Minimum of 5 years of experience in design strategy, experience design, or related role, with proven track record of driving strategic efforts around Decision Intelligence solutions. Proven experience showcasing successful design thinking workshops, strategic vision development, and roadmap creation for clients. Strong understanding of business fundamentals, especially unit economics and productivity metrics. Proficiency in design thinking, user research methodologies, strategic planning, and agile development processes. Creative thinker with a passion for innovation and problem-solving. Excellent communication, presentation, and interpersonal skills, with a client-centric approach. Familiarity with design and prototyping tools such as Sketch, Figma, or similar is advantageous. Previous involvement in digital transformation projects or client consulting is highly desirable.
COMPANY
Our client is a strategic service provider that partners with Fortune 500 leaders to digitize enterprise operations and enable business strategies. The company specializes in digital enablement and transformation using industry-leading process mining, data management and automation platforms. They help customers become more process-efficient and improve their end-customer experience through the use of RPA, AI & ML powered solutions. The company has been growing at an accelerated pace and is looking to expand its usability engineering and consulting services.
SUMMARY
We are seeking an exceptional client centric Experience Design (XD) Strategist and Lead in a dynamic role focused on delivering strategic services to our clients. This individual will lead targeted experience design thinking exercises with cross-functional stakeholders from our client's organization to identify pain points, develop a strategic vision, and provide actionable recommendations that shape a transformational roadmap aligned with their business objectives.
KEY RESPONSIBILTITIES
Client-Centered Design Thinking
- Facilitate and lead immersive design thinking workshops tailored to our client's specific needs.
- Collaborate with cross-functional teams to uncover insights, pain points, and opportunities within the client's ecosystem.
- Synthesize insights gathered from design thinking exercises and in-depth research to map out strategic opportunities that drive enhanced user experiences and foster business growth for our client.
Strategic Vision Co-creation :
Client Stakeholder Alignment :
Collaborative Leadership :
REQUIRED SKILLS & EXPERIENCE
LOCATION
This would be work from home / remote role
Powered by JazzHR
J-18808-Ljbffr
Create a job alert for this search
Design Lead • Austin, TX, US
Related jobs
Bonterra exists to propel every doer of good to their peak impact.We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033.We know that thi...Show more
A company is looking for a Senior Manager, Customer Experience (Order-to-Cash) to enhance their product team.Key Responsibilities Develop product strategy and lifecycle roadmap for order-to-cash ...Show more
Entegris is currently seeking a.New Product Development team in Round Rock, TX.Lead a team of engineers in the design, development, verification and deployment of semiconductor products.Research an...Show more A company is looking for a Client Experience Director to oversee the development and support of customer service teams in a remote environment.
Key Responsibilities Train, motivate, and guide a te...Show more 
COMPANY Our client is a strategic service provider that partners with Fortune 500 leaders to digitize enterprise operations and enable business strategies.
The company specializes in digital enablem...Show more A company is looking for a Front End / Human-Centered Design (HCD) Designer Lead to guide user experience design and usability research for a Department of Defense modernization program.Key Responsib...Show more A company is looking for a Customer Experience Representative who is passionate about the collecting hobby and knowledgeable about the platform.
Key Responsibilities Engage with collectors through...Show more A company is looking for a Manager, Customer Experience & Quality Assurance.Key Responsibilities Lead and manage the Voice of Customer (VoC) and Quality Assurance function, ensuring alignment wit...Show more 
At Schwab, you’re empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry togeth...Show more A company is looking for a Client Experience Agent who is passionate about helping people create outdoor spaces they love.
Key Responsibilities Respond to client inquiries via email, chat, and pho...Show more 
Assignment length - 6 months, possible extension.We are partnering with a leading global technology company to fill a newly created role for a.
This role involves designing and delivering visually p...Show more
Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability.
Employee assistance programs (EAP).Parental leave &...Show more
BS in Business, Econ, Marketing, or related field +5 yrs exp.Send resumes to : King Gaming Labs, Inc.ATTN : HR, 2700 Jeffrey Wy Round Rock, TX 78665.Show more A company is looking for a Consumer Experience Professional to optimize interactions between the organization and its members.
Key Responsibilities Analyze complex issues to enhance member experie...Show more A company is looking for a Director of Customer Experience.Key Responsibilities Define key performance metrics and benchmarks for Customer Experience, driving continuous improvement Provide acti...Show more A company is looking for a Design Director - Commercial.Key Responsibilities Lead the definition of design vision and strategy for commercial programs Oversee the execution of design work across...Show more 
Job Title : Data Center Construction Manager Location : Davilla, Texas Type : Direct Hire Compensation : $150000 - $300000 annually Contractor Work Model : Onsite Position Overview We are seeking an exp...Show more
Great Opportunity to Join Growing Austin Fire Protection Firm!!.This Jobot Job is hosted by : Jaclyn D'Amore.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resu...Show more
Director, Product Design and UX Research
Social Solutions Global • Austin, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Senior Manager, Customer Experience
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 3 days ago • Promoted
Director, R&D Engineering
Entegris • Round Rock, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Client Experience Director
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 4 days ago • Promoted
Client-Centric Experience Design (XD) Lead
Snipebridge • Austin, TX, US
Full-time
Quick Apply
Last updated: 30+ days ago
Secret Clearance HCD Designer Lead
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 3 days ago • Promoted
Customer Experience Specialist
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Experience Manager
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 30+ days ago • Promoted
Observability Pipeline Engineer - Hybrid
Charles Schwab • Taylor, TX, United States
Full-time
Last updated: 6 days ago • Promoted
Client Experience Agent
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 3 days ago • Promoted
Learning Experience Designer
Staffmark Group • Austin, TX, United States
Temporary
Last updated: 11 days ago • Promoted
RN-Labor & Delivery
Ascension • Elgin, TX, US
Full-time
Last updated: 18 days ago • Promoted
Director of Ecommerce
Gaming Labs, Inc. • Red Rock, TX, US
Full-time
Last updated: 3 days ago • Promoted
Senior Consumer Experience Professional
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 3 days ago • Promoted
Director of Customer Experience
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 30+ days ago • Promoted
Design Director
VirtualVocations • Austin, Texas, United States
Full-time
Last updated: 30+ days ago • Promoted
Data Center Construction Manager
System One • Davilla, TX, US
Permanent
Last updated: 15 days ago • Promoted
Fire Alarm Designer
Jobot • Leander, TX, US
Full-time
Last updated: 17 days ago • Promoted