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Administrative Assistant IV

Administrative Assistant IV

Spectraforce TechnologiesMettawa, IL, United States
30+ days ago
Job type
  • Full-time
Job description

Position Title : Administrative Assistant IV

Work Location : Mettawa, IL 60045

Assignment Duration : 12 Months

Position Summary : Provides Advanced admin support to the team leaders.

Background & Context :

  • Various technology and training are available for anyone looking to expand and improve their current skill levels.
  • Leadership support to drive your career into areas of interest to meet your passion and career goals.
  • Flexible schedules in many cases, dependent on specific team.
  • Collaborative team environment, creating a positive experience for those working at our organization.
  • Inter-campus shuttles to get you from building to building with on-demand service to allow you to make the most of your workday.
  • Complimentary shuttle service from the Metro to the campus (depending on the region / campus); and
  • Complimentary coffee service throughout locations (depending on the region / campus).

Key Responsibilities :

  • Provides Advanced admin support to the team leaders. May provide back-up support to other team staff, as needed.
  • Responsible for compliance with applicable Corporate and Divisional policies and procedures. Follows purchasing and requisition procedures, Corporate Security and Privacy Rules, Corporate Branding Guidelines, and Copy Center procedures (if applicable).
  • Interact with high-level executives and handles confidential or business-sensitive information.
  • May include some support for tracking budget expenditures.
  • Coordinates and maintains departmental files, as assigned, in compliance with corporate and government regulations.
  • Uses and understands Microsoft Office Suite and other business-specific software, including the Corporate Travel and Expense website and employee performance management systems (as applicable).
  • Coordinates new employee office set-ups and onboarding.
  • May train / coordinate work for new administrative assistants.
  • Responsible for all administrative functions for our organization Patient Services, such as :
  • o Answering phones.

    o Calendar management, proactively solving conflicts.

    o Handling Teams / Zoom and general Telepresence setups and acting as liaison for remote access issues.

    o Scheduling travel and processing expense reports.

    o Managing correspondence and scheduling couriers as well as preparing FedEx labels and managing shipments.

    o Ordering office supplies.

    o Processing invoices.

    o Meeting / event planning and catering.

    o Creating or modifying business documents.

    o Preparing presentations from source materials.

    o Preparing binders and other large copy requests.

    o Requesting publications / articles.

    o Onboarding various contracted vendors; and

  • Operates with general instruction and some supervision.
  • Safeguard's our organization confidential information.
  • Qualification & Experience :

  • Some college preferred.
  • Some leadership or supervisory experience desired.
  • Experience working in pharmaceutical company or CRO strongly preferred.
  • 7+ years of previous administrative experience supporting executives.
  • Must have intermediate-to-advanced knowledge of Microsoft Office Suite, Concur, SharePoint, Visio or OrgPlus and understanding of business processes and requirements.
  • "Make it happen" spirit and attitude as well as persistence.
  • Learns fast, grasps the "essence," and can change course quickly, where needed.
  • Leadership and Interpersonal Skills :

  • Fully understands assigned tasks and any associated expectations.
  • Asks for clarification, as needed.
  • Understands deadlines and deliverables; communicates obstacles that prevent completion of deadlines; provides status updates prior to deadlines.
  • Demonstrates strong problem-solving skills.
  • Accountable and responsible for actions / mistakes.
  • Challenges the team to always do better.
  • Prioritizes own work, balancing multiple requests for assistance.
  • Establishes good working relationships with client areas.
  • Builds rapport and trust with others; possesses good listening skills.
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    Administrative Assistant • Mettawa, IL, United States

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