Transfer Coordinator (Andrology)

Job Description

Job Description

New England Cryogenic Center (NECC) was founded in 1971 and is considered one of the pioneers in processing and cryopreservation of human cells and tissue. Our goal is to become the premiere worldwide leader in cryopreservation of human cells, tissue, and cellular therapies. In addition, we aim to educate the public and medical communities on the availability of cryogenic storage of cells and tissue, along with their current and potential benefits for future use in treating disease and injury. We are expanding our research and development department to generate pioneering research advancements in the fields of cellular therapies, cryopreservation, and continuing educational growth.

This position requires cross-department coordination to ensure seamless communication, accurate documentation, and efficient coordination between clients, medical professionals, and our internal teams.

We are seeking a full-time Transfer Coordinator (Andrology) to join our Marlborough, MA team. The schedule is working Monday-Friday 8 : 30am-5 : 00pm.

What You'll Do : Transfer Requests

• Act as the main contact for clients via phone, email, chat, and info-line
• Educate clients and practitioners on available andrology and transfer services
• Coordinate specimen transfers with clients and medical facilities, ensuring documentation accuracy and completeness
• Prepare and manage transfer, withdrawal, and discard forms
• Maintain up-to-date client records, pricing, and configurations
• Support billing, reporting, and general administrative tasks
• Respond to inquiries generated through marketing campaigns

New Customers

General Duties

Environmental Conditions

What You'll Bring :

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer :

We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types :

Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays

401(k) with company match and performance-based bonus opportunities

401(k) with company match

How To Get Started :

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

To learn more about our company and culture please visit our website.