Access Center Registered Nurse ( RN ) - Bilingual

Employment Type

Full time

Shift

Day Shift

Description

Position Purpose :

Mercy Care Atlanta is seeking a compassionate and skilled Access Center RN to join our dedicated team. This role provides telehealth support including patient assessment, education, crisis intervention, counseling, and triage via phone or other interactive media. The RN will support all clinical departments and occasionally assist in clinic operations, promoting health and wellness in underserved communities.

What You Will Do

• Conduct telephonic assessments and provide education, counseling, and triage using established care protocols.
• Support clinic operations as needed, performing health screenings (blood pressure, glucose, vision, TB, etc.) and administering flu shots.
• Obtain medical histories and evaluate overall health status.
• Collaborate with Health Educators to deliver one-on-one education on chronic conditions such as diabetes, hypertension, and anemia.
• Make referrals to Mercy Care and other providers, and participate in care planning as part of an interdisciplinary team.
• Provide health coaching and support for chronic condition management, including goal setting and skill building.
• Participate in community health fairs and events 3–4 times per year.
• Contribute to office-based population health initiatives through workflow redesign and staff training.
• Deliver age-appropriate care for adults (18–65), geriatric patients (65+), and occasionally infants, children, and adolescents.

Minimum Qualifications

Position Highlights And Benefits

Ministry / Facility Information

Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.