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Field Service Manager

Field Service Manager

Nalco Water, An Ecolab CompanyNaperville, IL, US
12 days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the Field Service Manager role at Nalco Water, An Ecolab Company

Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in data center cooling infrastructure—specifically in startup, commissioning, and mechanical operation of liquid-to-liquid cooling applications, technical cooling systems (TCS) , and coolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.

What's In It For You

  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
  • The ability to make an impact with a company that is passionate about your career development
  • Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
  • Enjoy a flexible, independent work environment
  • Receive a non-decaled company vehicle for business and personal use
  • Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

What You'll Do

  • Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
  • Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities
  • Manage the service components of startup / commissioning projects and operational activities for CDU and adjacent liquid cooling offerings.
  • Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services.
  • Leverage previous experience to help lead and develop high performing teams of technical professionals
  • Basic Qualifications

  • Bachelor's degree or equivalent industry experience
  • 3+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
  • Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems.
  • Proven track record in data center construction, startup, and operational support.
  • Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
  • Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
  • Experience working in a startup or fast-paced environment is a plus.
  • Possess a valid Driver's License and acceptable Motor Vehicle Record
  • No immigration sponsorship offered for this role
  • Location / Travel Required

  • Preferred location is U.S.; Open to candidates living anywhere in the U.S. close to a major airport
  • Travel up to 75%
  • About Nalco Water

    In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

    Anticipated Job Posting End Date

    11 / 9

    Compensation

    The total compensation range for this position is $79,000-$118,400 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

    Benefits

    Ecolab provides a broad benefits package : medical, dental, vision, life insurance, disability, 401(k), pension plans, employee stock purchase plans, tuition assistance, adoption assistance, and other programs. Details may vary by location. Some locations may offer on-site facilities and additional benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com / working-here

    Potential Customer Requirements Notice

    To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to :

  • Undergo additional background screens and / or drug / alcohol testing for customer credentialing.
  • Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
  • Americans With Disabilities Act (ADA)

    Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

    Our Commitment to a Culture of Inclusion & Belonging

    At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. We are also committed to Equal Employment Opportunity (EEO) through Affirmative Action.

    We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws and city-specific fair chance ordinances where applicable.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Other
  • Industries : Chemical Manufacturing
  • Note : This refined description excludes extraneous postings and preserves the core job information and required legal notices.

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    Field Service Manager • Naperville, IL, US