We are looking for a Workplace Experience Coordinator to join our team in Toms River, New Jersey. In this role, you will be responsible for ensuring a welcoming and attentive environment for employees and visitors while delivering exceptional customer service. This is a long-term contract position with the potential for extension or conversion to a permanent role.
Responsibilities :
Greet visitors and employees with an attentive demeanor, issuing visitor and parking passes while adhering to security protocols.
Organize and oversee on-site events, including reserving spaces, managing setup and teardown, and coordinating supplies.
Coordinate workplace services such as mailroom operations, office supply management, and onboarding activities.
Respond to inquiries and complaints from employees, guests, and coworkers, providing timely solutions with a customer-focused approach.
Manage janitorial and maintenance requests, ensuring timely execution and follow-up.
Arrange and confirm recreational, dining, and business activities based on requestor needs.
Collaborate with vendors to ensure services and goods are delivered efficiently to the workplace.
Follow property-specific security and emergency procedures, notifying appropriate parties to ensure safety.
Create and deliver presentations to groups of varying sizes, effectively communicating detailed information.
Use established procedures to address straightforward problems and execute tasks as directed by the manager.
High school diploma or equivalent education.
Strong customer service and hospitality skills.
Excellent communication and interpersonal abilities.
Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to follow established work routines and standards.
Proven organizational skills with a proactive and inquisitive mindset.
Basic computer literacy and familiarity with standard office functions.
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