Collections specialist

We are seeking a detail-oriented and collaborative Customer Account Specialist to join our dynamic finance team. In this role, you will be a key point of contact for customer billing and collections, playing a vital part in maintaining positive customer relationships and ensuring our financial health. You'll be a key partner to both our clients and our internal Sales and Billing teams, helping to ensure the entire order-to-cash process runs smoothly and efficiently.

salary : $23.99 - $24 per hour

shift : First

work hours : 8 AM - 5 PM

education : High School

Responsibilities

What You'll Do

• Proactively manage a portfolio of customer accounts to ensure timely payments and follow up on past-due balances.
• Investigate and resolve customer billing disputes, chargebacks, and account inquiries with empathy and efficiency.
• Partner with our Billing and Sales departments to identify and correct root-cause issues for payment disputes, providing clear communication.
• Maintain precise and up-to-date customer information and communication logs in our database systems.

What You'll Bring

What We Offer (Our Commitment to You)

Schedule : Monday to Friday, typical business hours

For a faster response, email your resume to michael.wilson@randstadusa.com.

Skills

Qualifications

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including : medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.