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Technical Service Engineer 1

Technical Service Engineer 1

Accredo PackagingSugar Land, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Job Opportunity

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Salary Range : $110,000 - $120,000

Duties / Responsibilities

  • Facilitates proactive technical visits to customer facilities to maintain strong relationships with factory leadership.
  • Responds to customer concerns or complaints, providing technical assistance in the field or virtually to support resolution.
  • Supports and facilitates customer development trials, including pretrial preparation and assessment of product utility throughout customer operations.
  • Conducts internal development trials to support material qualifications, optimize additive loadings, and assess performance interactions between process conditions and film characteristics.
  • Collaborates with internal teams to communicate findings and contribute to continuous product improvement initiatives.
  • Supports the implementation of customer feedback into technical and operational processes.

Required Skills / Abilities

  • Mechanical aptitude with strong problem-solving skills.
  • Excellent organizational and time management skills with the ability to prioritize multiple projects in a fast-paced environment.
  • Strong verbal and written communication skills for interacting with customers and internal teams.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook).
  • Ability to work independently while contributing to team-based projects.

    • Education and Experience

  • Bachelor's degree in a technical field preferred (e.g., Engineering, Materials Science, or related discipline).
  • 02 years of relevant industry experience.

    • Physical Requirements

  • Works in both office and manufacturing environments, which may be noisy and fast-paced.
  • Must be able to lift up to 15 pounds at times.

    • Travel Requirements

  • Up to 60% domestic travel required to support customer visits and development trials.
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    Technical Engineer • Sugar Land, TX, United States