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Housing Management Representative I
Housing Management Representative IPennsylvania Housing Finance Agency • Norristown, PA, US
Housing Management Representative I

Housing Management Representative I

Pennsylvania Housing Finance Agency • Norristown, PA, US
30+ days ago
Job type
  • Full-time
Job description

Housing Management Representative I

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Entry-level professional with limited or no prior experience to contribute on a project or program. Role learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self-development. Requires theoretical knowledge through specific education and training.

Job Purpose

The Housing Management Representative I is responsible for monitoring compliance of a specific portfolio of properties financed by the Agency. The HMR I will be thoroughly familiar with all applicable program rules, regulations, and requirements pertaining to compliance for the HOME, Housing Trust Fund and Federal Low-Income Housing Tax Credit programs and other programs as they arise.

Essential Duties and Responsibilities

  • Complete all work duties as described in the Internal Operations Manual, including property compliance monitoring.
  • Review and update the project status report monthly.
  • Ensure Accessible Unit Policy is being administered.
  • Track accessible units and ensure that the property is attempting to fill them with households who need the features.
  • Participate in one or more Housing Management Workgroups, as assigned. Participate in trainings and represent the Agency at industry events, as assigned.
  • Coordinate sessions for the Multifamily Affordable Housing Conference, as assigned.
  • Keep informed of all new HUD and LIHTC program requirements by subscribing to pertinent listservs.
  • Inform the Senior Housing Management Representative and the Manager of Project Operations on matters pertaining to the operation and management of assigned portfolio on a consistent basis.
  • Complete any special assignments as may be requested by the Senior Housing Management Representative, the Manager of Project Operations, or the Director of Housing Management.
  • Participate in the planning, development, and implementation of sessions for the Multifamily Affordable Housing Conference.
  • Attendance and participation at the conference is mandatory. Coordinate property complaints for assigned portfolio or as assigned by Manager of Project Operations.
  • Maintaining a physical presence at the office on mandatory in-office days is required to collaborate with team members.
  • Must have reliable transportation and be willing and able to travel as assigned, including occasional overnight stays.

Education and / or Work Experience

  • Preferred college graduate with degree from accredited academic institution. Two or more years relevant work experience in the affordable housing field may be substituted.
  • Ability to plan, organize, and complete work assignments within set deadlines. Ability to communicate effectively both verbally and in writing, including effectively communicating with internal staff and external customers.
  • Ability to work well with supervisors, partners, and coworkers.
  • Thorough knowledge of all HOME, Housing Trust Fund, and LIHTC program requirements.
  • Ability to work alone and in teams.
  • Familiarity working with the AS400 and Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint.
  • Physical Requirements

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and / or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
  • Must be able to work out of PHFA's Norristown office.
  • PHFA has a hybrid work environment.
  • Specific remote and in-office work schedules will be determined by the direct supervisor.
  • Qualifications

    Bachelor of Science, Job Knowledge, Relevant professional experience (2-5 years)

    EEO Statement

    As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

    The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

    Diversity Statement

    PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.

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    Management Housing • Norristown, PA, US

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