Customer Relationship SpecialistOroville Ford Lincoln Mercury • Oroville, CA, United States
Customer Relationship Specialist
Oroville Ford Lincoln Mercury • Oroville, CA, United States
2 days ago
Job type
- Full-time
Job descriptionProvides administrative assistance as needed Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed Deliver a great customer service experience Field inbound calls for multiple departments Make outbound appointment reminder and follow-up calls Ability to learn multiple software applications Ability to perform duties under direct supervision Excellent problem solving and decision-making skills High school diploma Excellent telephone, writing and typing skills Strong computer and internet skills, including Microsoft Office suite Must be able to work weekends. Must be engaging, inquisitive, curious with a over-aggressive / always willing to help attitude. Must have drive and confidence to be successful. 401K Health, Dental, & Vision Insurance Paid Holidays
Benny Browns Oroville Auto Center is looking to hire a Customer Relationship Specialist to join our Business Development Center (BDC). Huge income potential. Our rapidly expanding business provides a significant opportunity for learning, training, and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, disability, 401K, paid time off) and professional, team-oriented culture. To capitalize on all of the great opportunities, the BDC associate should be able to :
- Be comfortable making outbound dials (up to 100 calls a day)
- Create relationships with customers
- Set and confirm appointments (Through emailing and calling)
- Make phone calls on a daily basis
- Take new, incoming calls and set appointments by the end of the call
Responsibilities
Qualifications
Benefits / What We Offer
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Relationship Specialist • Oroville, CA, United States
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