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Reception Coordinator I
Reception Coordinator IRelativity Space • Long Beach, CA, US
Reception Coordinator I

Reception Coordinator I

Relativity Space • Long Beach, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known.

Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven't been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate function, you'll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we're writing together. Now is a unique moment in time where it's early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us.

About the Team :

The Protective Operations team is charged with securing the company's personnel, property, and operations. From physical site security and access control to rocket transportation and VIP meetings, the team plays a mission- critical role. You'll engage directly with leadership, manage complex operations, and adapt to a constantly evolving landscape. The impact is company-wide, and the work is anything but routine.

About the Role :

This is a fantastic opportunity for someone who is passionate about safety, organization, and customer service. As a Security Receptionist, you'll be the first point of contact for all visitors and staff, playing a key role in creating a secure and welcoming environment for visitors, vendors, contractors and VIP guests while working closely with teams such as Executive Administration, HR, Facilities, and EHS. As the Security Receptionist / Coordinator, you'll serve as a key point of contact for both employees and visitors, ensuring a smooth, professional, and well-organized front-of-house experience. In your first 6 months, you can expect to :

  • Build strong relationships across multiple departments, supporting day-to-day coordination between teams and acting as a reliable resource for internal operations.
  • Take ownership of the reception area, creating a welcoming and efficient experience for all guests, contractors, and employees.
  • Support onsite logistics such as meeting room bookings, visitor scheduling, and office access in collaboration with the EA and Facilities teams.
  • Assist HR and EHS with onboarding activities, compliance signage, and coordinating basic health & safety protocols.
  • Contribute to a positive and engaged office culture by supporting internal events, communications, and special projects.
  • Assist in maintaining ITAR (International Traffic in Arms Regulations) compliance by ensuring adherence to Relativity Space company policies and procedures.
  • Work closely with the Human Resources department to ensure proper execution of employee offboarding and account deactivations including revoking access to company facilities and collecting company property.

This is an ideal role for someone who enjoys being at the center of workplace activity, thrives on multitasking, and values building strong partnerships across diverse teams.

About You :

  • 1+ years of experience in a law enforcement, military, security, or customer service role.
  • Must be knowledgeable and cross-trained of all duties associated with site-specific reception / lobby
  • Maintains the appearance of the lobby assuring it is always organized and clean; summon the janitorial or maintenance staff when needed
  • Demonstrates excellent attention to detail and organizational skills in managing calendar, emails, inventory, and equipment
  • Experienced in utilizing visitor management to process visitors, contractors, and employees; issue new / replacement / temporary access cards per established site procedures; issue parking permits
  • Ability to interact and verbally communicate effectively with internal and external customers and all levels of personnel in a professional, courteous, and effective manner with excellent customer service skills.
  • Maintain confidentiality, discretion, and appropriate professionalism.
  • Nice to haves but not required :

  • Willingness to pursue more advanced security training and certifications that are both physical and administrative in nature.
  • Experience utilizing visitor management software to check-in visitors, contractors, and employees.
  • Ability to multi-task, change direction quickly, and thrive in a fast-paced environment while working with minimum supervision.
  • Excellent interpersonal verbal and written communication skills.
  • Strong Analytical and resourceful problem-solving skills
  • At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors.

    Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here.

    Hiring Range : $21.48—$25 USD

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    If you need a reasonable accommodation, please contact us at accommodations@relativityspace.com.

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    Reception • Long Beach, CA, US

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