Service Advisor
Nucar Toyota of Norwood is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages.
Job Responsibilities :
- Greet customers when they arrive at the parts and service center and direct them to an available mechanic
- Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
- Educate customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
- Answer questions about service outcome, maintain process transparency
- Inform customers about warranty protections and potential cost savings
- Help customers make informed decision between trading in a car or repairing it through our shop
- Manage and oversee the service center's workflow and scheduling
Education and / or Experience :
High School Diploma or equivalent requiredExtensive knowledge of automotive industry and parts requiredPrevious service or advising experience is preferredNucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes :
Medical, Dental, Vision CoverageLife InsuranceFitness DiscountShort & Long-Term Disability InsuranceEmployee Referral Bonus, Longevity BonusPaid Vacations, Paid Holidays, & 401K with Company ContributionWe are excited about meeting you!
Nucar is a drug free, Equal Opportunity Employer