Sales Intelligence Analyst (IT Solutions)

Overview

Sales Intelligence Analyst Overview : As a Sales Intelligence Analyst, you will play a pivotal role in shaping our business strategy by analyzing customer behavior, preferences, and trends. You'll leverage AI-driven analytics and online research methodologies to uncover actionable insights that optimize customer experiences, enhance engagement, and drive business growth. Additionally, you will identify and source leads that match the ideal customer profile, supporting targeted outreach and conversion strategies.

Responsibilities

• Utilize AI-driven analytics platforms to extract insights from customer data, including behavior, sentiment, and purchasing trends
• Conduct online research to monitor industry trends, competitive benchmarks, and emerging technologies impacting customer engagement
• Develop predictive models and segmentation strategies using AI to anticipate customer needs and preferences
• Identify and source leads that align with the companys ideal customer profile, using AI-powered tools and market research
• Collaborate with marketing, sales, and product teams to integrate AI-powered insights into business strategies
• Create and maintain presentations to communicate findings effectively
• Advocate for the ethical use of AI in customer analytics, ensuring compliance with privacy and security standards

Qualifications

About K Group Companies

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

Why Work Here?

Great, focused, team environment.

For more than 40 years, K Group Companies has been one of West Michigans premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community. As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers and each other! We delight in collaboration and making a difference as a team.

Compensation And Benefits

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