Customer Service Rep

Are you ready to kick-start your career with an exciting opportunity? Look no further! Max the Chimney Sweep in Trumbull, CT is searching for talented individuals like you to join our customer service team as a full-time Customer Service Rep . With excellent benefits, wonderful perks, and a competitive wage of $16 - $22 / hour , this is the opportunity you've been waiting for! If you're ready to embark on a fulfilling journey in a family-owned and -operated business, keep reading to find out more!

ABOUT THE COMPANY

At Max the Chimney Sweep, we've been providing exceptional chimney services since 1978. As a family- and faith-based business, we value customer satisfaction and strive to make a positive impact on people's lives. Our reputation for honesty, openness, and professionalism has made us an industry leader. We take pride in being experts in our field and exceeding our customers' expectations. We could not do what we do without our exceptional team. That is why we provide a family-like culture, great pay, and opportunities for advancement ! Join us and become part of a team that is passionate about making a difference!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP

Picture this : you arrive at the office, ready to tackle the day's challenges. You're the backbone of our operations, managing incoming calls, assessing customer needs, and dispatching our expert technicians. Your exceptional customer service skills shine as you build strong relationships with our valued customers through transparent and open communication. When faced with customer complaints, you keep your cool and provide effective solutions in a timely manner. Administrative tasks such as maintaining accurate records and organizing customer account documents keep you on your toes. At the end of the day, you feel a sense of pride as you witness successful dispatching operations and fully satisfied customers!

REQUIREMENTS :

• High school diploma
• Experience in customer support or client services
• Excellent dispatching skills
• Above average phone handling and active listening skills
• Familiar working with CRM systems and practices

QuickBooks knowledge would be a plus!

READY TO APPLY?

Excited to take the next step in your career? Complete our initial 3-minute, mobile-friendly application to start your journey. We can't wait to hear from you!

Location : 06611

Job Posted by ApplicantPro