Automotive Service Concierge

Job Description

Job Description

An exciting opportunity has become available for an Automotive Service Concierge at Sioux Falls Ford.

We are looking for a positive, passionate, outgoing, professional person who possesses a strong skill in face-to-face guest interaction.

Starting wages : $20.00 hourly

POSITION SUMMARY :

The primary focus for a concierge is to greet all service customers, ensure customer satisfaction, and work directly with the service advisors to assist customer needs in a timely and efficient manner.

ESSENTIAL DUTIES :

• Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location
• Control service traffic flow, parking and assist with loaner vehicles as needed.
• Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot
• Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.
• Conduct business in an ethical and professional manner
• Assist with various assignments
• Performs other duties as assigned

ADDITIONAL RESPONSIBILITIES :

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.