On-Call Parking Attendant

Summary of Duties and Responsibilities

The On-Call Parking Attendant is responsible for the safety of the guest and their vehicles. The Parking Attendant directs traffic to ensure vehicles come in and leave the property safely. Assists in setting traffic patterns by setting up temporary gates and cones. Assists the guest utilizing the parking garage. Answers and assists guests with any questions or concerns. Maintain the cleanliness of all parking areas including parking lots, driveways, garage parking structure, all points of entry and exit.

Essential Duties and Responsibilities

• Work closely with other parking attendants to greet and direct incoming guests and visitors at all times.
• Monitor guest parking areas and driveways for debris/ obstructions to ensure a safe environment is being provided for staff and guests.
• Maintain accurate information about all events to properly respond to guest inquiries.
• Assist with training new employees and leading by demonstrating proper procedures and safety precautions.
• Report any maintenance and public area issues, as well as any potential hazards and guest injuries/ incidences.
• Transport guests by cart to and from parking areas.
• Maintain a neat, professional appearance and a friendly, helpful, and approachable demeanor.
• Perform other duties as assigned within the scope of the position.

Required Education and/or Experience

• High School Diploma
• Minimum of two or more years customer service experience

Required Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are general guidelines based on the minimum experience, knowledge, skill, and or ability required. Individual abilities may result in some deviation from these guidelines. To perform effectively in this position, the incumbent must have:

• Exceptional verbal and interpersonal communication skills
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
• Ability to analyze and resolve problems, often with a high level of urgency due to time sensitivity and/or mission-critical level of importance

Computer Skills

• Proficient in the use of Microsoft Office, particularly Excel, Word, and Outlook

Other Skills and Abilities

• Desire and ability to accept all levels of challenges
• Available to work extended hours, frequent evenings, weekends, and Holidays as required
• Highly organized and able to perform successfully in a fast-paced environment
• Desire to work as a team player and assist when and where needed

Physical Job Requirements

The physical requirements and demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position will require sitting for long periods, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing.
• This position is performed in outdoor field environment, exposure to noise, dust, and all types of weather and temperature conditions.
• Ability to lift, carry, move, push, or pull up 75lbs or more.
• This position could be exposed to loud noises, and frequent phone conversations, and requires average to above average visual acuity and hearing.
• Must be able to drive a vehicle when necessary.

Certificates, Licenses, Registrations

Must be able to qualify for licenses and permits if required by federal, state, and local regulations during the course of employment.

• Possess a valid driver’s license with a clean driving record.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, The Smith Center for the Performing Arts will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. The hourly rate for this on-call position is $16.75 plus retirement benefits.

With a career at The Smith Center for the Performing Arts, you really benefit! We offer:

• Creative and collaborative work culture
• Competitive Hourly Rates
• Consistent scheduling - advance schedule posting to guarantee you hours of work. We provide flexible options to accommodate your availability.
• 401(k) retirement savings plan eligibility on your start date with employer match
• Training and career growth opportunities
• Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events.
• Discounts on Starbucks products and merchandise

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all the responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Limitations and Acknowledgment

The Americans with Disabilities Act requires that reasonable accommodations be made for qualified individuals to help perform the required duties and tasks of the position. Reasonable accommodation is available for qualified individuals with disabilities upon request.

The Smith Center for the Performing Arts (TSC) is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.

Diversity, Equity, and Inclusion Mission Statement

At TSC diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering. They are central to our mission and to our impact on the community. We know that having varied perspectives helps generate better ideas to solve the complex problems of a changing—and increasingly diverse—world. We believe that a variety of opinions, approaches, perspectives, and talent are the cornerstones of a strong and flexible organization.

TSC strives to champion diversity, equity, and inclusion for all.