Manager, Quality

Quality Manager

The Quality Manager is accountable for those activities which have a bearing on product integrity and reliability through specific policies and procedures consistent with the overall objective of delivering products of the highest possible quality.

Responsibilities :

• Reports on the performance of the Quality System to management for review and as a basis for improvement of the Quality System
• Interacts with supply base ensuring the quality of product and service meets or exceeds the requirements of Wabash
• Develops, directs, and supports the Quality Department associates including weld technicians
• Assists in the development of the Production Teams
• Participates in the development of work instructions
• Maintains customer contact
• Develops and maintains an internal auditing system
• Participates in the Customer Quality Systems Audits and the development of corrective action plans for deficient areas
• Investigates and reports on all customer complaints and concerns
• Tracks plant quality and warranty metrics and reports to plant management on a regular basis
• Manages and maintains quality databases and systems
• Defines and executes long-term quality system strategy
• Detailed warranty engagement including customer interaction & action plans to improve performance
• Drives continuous improvement within operations through real time process control and lean manufacturing techniques
• Provides vision and leads efforts on data collection to ensure shop floor process effectiveness
• Influences design to drive process capability
• Other duties as assigned

Qualifications :

Leadership Attributes :

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Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.