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Apptad - Wireless Network Technician

Apptad - Wireless Network Technician

Apptad IncAuburn Hills, MI, United States
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title : Wireless Network Technician

Location : Auburn Hills, Michigan (On-site )

JD

Position Overview :

We are seeking a Wireless Network Technician to manage, maintain, and optimize the wireless infrastructure across a large multi-floor office building. The technician will be responsible for ensuring strong, stable, and secure Wi-Fi connectivity to support mission-critical applications such as Microsoft Teams, VoIP, and high-bandwidth data services.

This role involves daily monitoring of wireless performance, troubleshooting end-user connectivity issues, performing system upgrades, and working closely with the IT Network Engineering team to maintain optimal wireless coverage and reliability.

Key Responsibilities :

  • Monitor and maintain wireless network performance across all building floors and access points.
  • Configure, troubleshoot, and optimize Cisco Wireless LAN Controllers (9800 series) and Cisco APs .
  • Diagnose and resolve connectivity issues affecting end-users, including Microsoft Teams and VoIP call quality.
  • Conduct regular RF surveys and spectrum analysis to identify interference and optimize coverage.
  • Manage SSIDs, VLANs, and security policies for internal and guest Wi-Fi networks.
  • Maintain accurate documentation of network topology, device inventory, and change logs.
  • Collaborate with IT teams to implement firmware upgrades, patches, and capacity improvements.
  • Assist with new access point installations, cabling, and switch configurations as needed.
  • Respond to service tickets promptly and provide technical support to users.
  • Ensure compliance with security protocols, including WPA2 / WPA3, 802.1X authentication, and NAC policies.

Required Qualifications :

  • Associate's degree in Information Technology, Networking, or related field (or equivalent experience).
  • 2+ years of experience supporting enterprise wireless environments.
  • Hands-on experience with Cisco WLCs (9800 series) and Cisco DNA Center preferred.
  • Knowledge of RF fundamentals, channel planning, and spectrum management .
  • Familiarity with network monitoring tools (e.g., Cisco Catalyst Center, Ekahau, NetSpot, or Cisco Prime).
  • Ability to read and interpret network diagrams and floorplans.
  • Strong problem-solving skills and ability to work independently in a fast-paced environment.
  • Excellent communication and documentation skills.

    • Preferred Certifications :

  • Cisco Certified Network Associate (CCNA) or CCNP Enterprise Wireless
  • CWNA (Certified Wireless Network Administrator)
  • CompTIA Network+ or Security+

    • Physical Requirements :

  • Ability to lift up to 50 lbs. (for access point installation or cable management).
  • Comfortable walking long distances.
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    Network Technician • Auburn Hills, MI, United States