Budtender

Product Specialist

BeLeaf Medical is one of Missouri's leading, vertically integrated cannabis companies, consisting of Swade Dispensaries and Sinse Cannabis. With our years of experience in several states, we can grow, package, and deliver the best cannabis flower and manufactured / infused products to market in Missouri, meeting the high standards of discerning customers who appreciate cannabis in all its forms.

The Product Specialist works to ensure excellent customer service, provide effective patient consultations, and ensure the distribution of quality products to our customers. This position assesses the individual needs of the customers, provides superior product knowledge, and conducts sales transactions efficiently and accurately.

Duties and Responsibilities :

• Provide excellent service for all customers.
• Assess individual customer needs by asking questions regarding their medical conditions and symptoms, carefully listening to their individual responses, and further clarifying as needed to determine the type of alternative care that may be appropriate.
• Understand HIPAA compliance and keep all customer information confidential.
• Process individual transactions with accuracy.
• Participate in continuous training on cannabis concepts, sales tactics, and new products being carried by the dispensary.
• Communicate with sensitivity and respect for customers, staff, and visitors.
• Perform opening and closing procedures as directed.
• Ensure departmental and dispensary compliance with state and local law.
• Ensure accuracy of assigned cash register.
• Have complete knowledge of the seed-to-sale software and adhere to individual purchase limits.
• Communicate regularly with the General Manager, Lead Dispensary Supervisor, and other Supervisors to satisfy department needs and client feedback.
• Maintain overall appearance, organization and cleanliness of the dispensary and your assigned work area.
• Attend daily pre-opening meetings.
• Assist in the inventory process as requested.
• Be an ambassador for the company while at work.
• Other duties and tasks as assigned.

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