Senior Manager, Growth – Expert Contributor Experience

Senior Manager, Growth – Expert Contributor Experience

Snorkel AI

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. One thing has remained constant : the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.

About The Role

We are looking for a growth‑oriented strategy and operations leader to own and scale the expert contributor conversion and experience at Snorkel. This role is foundational to the success of our rapidly growing Data‑as‑a‑Service (DaaS) business, where contributor supply is core to delivering for our customers.

As the owner of the expert contributor journey, you will define the strategy, metrics, and operating model that ensure contributors convert, engage, and thrive on our platform. You’ll identify gaps in the funnel, work cross‑functionally and externally to close them, and scale processes and programs that strengthen our network. This is a highly entrepreneurial role where you will directly shape the growth engine for the DaaS business.

What You’ll Do

• Own the Contributor Funnel : Define and manage the full journey—from initial acquisition through conversion, onboarding, engagement, and retention.
• Set the Right Metrics : Establish KPIs and dashboards that measure contributor conversion, funnel health, quality, and satisfaction. Use data to prioritize initiatives and track progress.
• Identify & Solve Gaps : Diagnose bottlenecks or friction points in the contributor experience; lead cross‑functional efforts with Ops, Product, Growth, and external stakeholders to resolve them.
• Develop Strategy for Network Growth : Design and execute strategies to grow our contributor base sustainably, balancing demand for expertise with supply availability.
• Build Contributor Programs : Launch and scale initiatives (training, enablement, recognition, community) that improve contributor satisfaction, retention, and performance.
• Be a Voice for Contributors : Serve as the advocate for contributor needs internally, shaping product, process, and tooling decisions.
• Drive Cross‑Functional Alignment : Collaborate with GTM, Delivery, Ops, and Analytics teams to ensure contributor supply supports overall business growth.

What You’ll Bring

Salary

The salary range for this position based in the San Francisco Bay Area is $200,000-$260,000.

Equal Employment Opportunity

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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