Operations Manager

Operations Manager Wanted!

We are a rapidly growing Physical Therapy business located in Naples, FL. We help people aged 50+ be more active, healthy, and mobile - FREE of pain meds...Even if their doctors and kids are telling them to "Just Take it Easy". The founder of the company is a Physical Therapist himself, and built this company from scratch starting from just a single treatment room.

The right person is likely to have been supervising / managing a team for at least two years - and feels that now is the right time to step up to a role that has significant growth and career opportunities as we continue to expand.

You will be responsible for managing a team of Physical Therapists and Front Office Administrators, ensuring company KPI's are hit and that all internal-procedures are documented, continually developed and adhered to by staff - as-well as ensure that company culture is improved and daily rituals are maintained.

Key Responsibilities :

• Ensure company weekly, monthly and quarterly KPIs are met and reported to CEO with written summary
• Develop and regularly update online company process and procedures library
• Company rituals - ensure daily / weekly / monthly company rituals are continually developed and current ones adhered to
• Foster deeper relationships with customers and clients
• Quarterly performance reviews of staff (document with summary given to CEO)
• Continually review and evolve employee scorecards (responsibilities / expectations / KPIs)
• Organize and plan all external events / meetings for CEO, client-appreciation events, and team-building events / activities.
• Top grade the organization with future hires / fires

What You Need :

What We Will Do For You :

Type : Full-time

Salary : $45,000.00 to $65,000.00 / year