Electrical Component Tester

Overview

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM has over 1.7 million square feet of manufacturing capacity, with $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets. The company delivers product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Purpose Of Position

The purpose of the Product Services Electrical Component Tester is to support the integrity and effectiveness of the Return Material Authorization (RMA) process by conducting accurate and timely testing of electrical components returned from Field Service operations. This role evaluates components such as breakers, meters, and controllers to determine defects and performance issues. Findings inform root cause analyses and assist in disposition decisions. The tester works with Product Services, Engineering, and Field Service teams to ensure testing data is captured and used to improve product reliability and service outcomes. Strong attention to detail, data entry proficiency, and the ability to operate in a fast-paced environment are essential.

Responsibilities

• Collaborate with Field Service Management, Engineering, and Quality teams to identify and prioritize electrical components requiring testing.
• Author and maintain standardized Operating Procedures and develop test scripts for consistent evaluation of electrical components.
• Perform wiring checks, visual inspections, and basic troubleshooting prior to testing.
• Set up and connect equipment for testing, ensuring correct configuration in accordance with safety and procedural guidelines.
• Conduct functional testing of electrical components and document findings related to performance, root cause analysis, and final disposition.
• Complete required documentation, including Material Review Reports (MRR), Corrective Action Reports (CAR), and other testing logs or quality records.
• Participate in the Material Review Board (MRB) process to support decision-making related to defective or returned materials.
• Develop and track KPIs to evaluate testing effectiveness, timeliness, and quality.
• Manage movement of materials through the testing workflow and maintain communication across departments.
• Identify opportunities to improve testing procedures, tools, and documentation to enhance efficiency.
• Maintain calibration schedules and preventative maintenance for test bench equipment, meters, and measurement tools used in FS-PS testing.
• Assist with periodic audits of Field Service testing equipment to ensure compliance and readiness.
• Perform other duties as assigned by management.

Competencies

Education And Experience

Physical / Mental / Environmental

Physical Demands : Sitting (70%), Walking / Standing (30%). Lifting up to 25 lbs. Vision : prolonged close work on a computer screen. Travel : occasional travel up to 25% to IEM regional field offices and vendor sites. Mental Demands : interpret, analyze, research, and handle multiple tasks simultaneously. Environment : climate-controlled office and warehouse space.

Why Join IEM

At IEM, you'll join engineers, makers, and problem-solvers tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven and collaborative, you'll have the opportunity to make an impact and help us achieve great things.

Learn more about IEM at https : / / www.iemfg.com or view a snapshot of our benefits at https : / / www.iemfg.com / careers

Non-Discrimination

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile and any job applications is subject to IEM's Workforce Member Privacy Policy.

Job Details

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