Senior IT Support Specialist

A company is looking for a Senior IT Support Engineer.

Key Responsibilities

Act as a senior technical resource within IT Support, resolving complex issues and improving processes

Provide high-touch support for executives and senior leaders, both remotely and on-site

Oversee on-site A / V support for meetings and maintain office infrastructure in the NYC office

Required Qualifications

5-7 years of experience in IT support, systems administration, or a related field

Experience providing technical support to executives and leadership teams

Deep expertise with conference room technology and A / V systems

Administration expertise with at least three of the following : Okta, Google Workspace, Zoom, Slack, Atlassian Jira, Atlassian Confluence, and 1Password

Strong understanding of macOS, Windows, and ChromeOS operating systems