Product Operations Manager

A company is looking for a Principal Product Operations Manager, Voice of the Customer.

Key Responsibilities

Design and manage systems for collecting and organizing customer feedback

Facilitate collaboration between customer-facing teams and product management

Identify and resolve operational roadblocks to streamline workflows

Required Qualifications

5+ years of experience in product operations for product teams

2+ years of experience running voice of the customer programs

Deep understanding of product development lifecycles

Experience with product lifecycle tools (e.g., Pendo, Amplitude)

Hands-on problem-solving mindset in fast-paced environments