Night Auditor

Job Description

Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

Compensation : $14 hourly

Responsibilities :

• Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
• Assist with reservations via phone, email, or in person, including group bookings.
• Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
• Process payments, generate invoices, and balance transactions at the end of each shift.
• Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.

Qualifications :

About Company

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.