Talent.com
Retail Associate

Retail Associate

Georgia StaffingSavannah, GA, US
5 days ago
Job type
  • Full-time
Job description

Join Ross : A Team That Values You

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Savannah, GA, US

    Related jobs
    • Promoted
    Sales Retail Associate

    Sales Retail Associate

    AutoNationSavannah, GA, US
    Full-time
    Autonation Experienced Sales Associate.The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expect...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor HoldingsSavannah, GA, US
    Full-time +1
    This role has a minimum base pay from $15.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Retail Associate (Part-Time)

    Seasonal Retail Associate (Part-Time)

    Columbia SportswearBluffton, SC, United States
    Part-time
    Flexible work schedules with opportunities for advancement.Holiday Appreciation Bonus - 7% of earnings for hours worked from Nov 17-Dec 28 (US). Employee Discounts from all our brands which include ...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Task Associate

    Seasonal Task Associate

    Ulta BeautyPooler, GA, US
    Full-time
    Ulta Beauty Seasonal Task Associate.Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor...Show moreLast updated: 9 days ago
    • Promoted
    Retail Associate

    Retail Associate

    South Carolina StaffingBeaufort, SC, US
    Full-time
    Join Ross : A Team That Values You.Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been br...Show moreLast updated: 4 days ago
    • Promoted
    Seasonal Retail Sales Associate, Oglethorpe

    Seasonal Retail Sales Associate, Oglethorpe

    Macy'sSavannah, GA, United States
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    SkechersPooler, GA, US
    Full-time
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...Show moreLast updated: 30+ days ago
    • Promoted
    P / T Retail Store Associate - Hilton Head, 6206, Bluffton, SC

    P / T Retail Store Associate - Hilton Head, 6206, Bluffton, SC

    AdidasBluffton, SC, United States
    Part-time
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Sales Associate (Store 7743)

    Seasonal Sales Associate (Store 7743)

    GameStopPooler, GA, US
    Full-time
    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...Show moreLast updated: 13 days ago
    • Promoted
    PT Center Store Associate

    PT Center Store Associate

    Food LionPooler, GA, US
    Full-time
    Category / Area of Expertise : Retail Operations.Retail Operations Job Requisition : 261447.Address : USA-GA-Pooler-1017 E Hwy 80 Suite 13 Store Code : Store 00691 Grocery (7214012).Food Lion has been pr...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Retail Associate

    Seasonal Retail Associate

    Columbia SportswearPooler, GA, United States
    Full-time
    Flexible work schedules with opportunities for advancement.Take advantage of our holiday pay program •!.Holiday Appreciation Bonus - 7% of earnings for hours worked from Nov 17-Dec 28 (US).Employee ...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Retail Sales Associate

    Part-Time Retail Sales Associate

    SPECTRUMHilton Head Island, SC, US
    Part-time
    This role requires the ability to work lawfully in the U.Earn $20 / hour base pay, with the potential to earn $24.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show moreLast updated: 7 days ago
    • Promoted
    P / T Retail Store Associate - Savannah Outlet, 6105, Pooler, GA

    P / T Retail Store Associate - Savannah Outlet, 6105, Pooler, GA

    AdidasSavannah, GA, United States
    Part-time
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate

    Retail Associate

    Nine Line ApparelSAVANNAH, GA, US
    Full-time +1
    Retail Associate – Roles & Responsibilities Position Title : Retail Associate Department : Retail Operations Reports To : Store Manager / Assistant Manager Status : Part-Time or Full-Time, Non-Exempt C...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Wireless Retail Sales Associate

    Part-Time Wireless Retail Sales Associate

    SPECTRUMBluffton, SC, US
    Part-time
    This role requires the ability to work lawfully in the U.Earn $20 / hour base pay, with the potential to earn $24.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show moreLast updated: 7 days ago
    • Promoted
    Retail Sales Associate

    Retail Sales Associate

    GoodwillBeaufort, SC, USA
    Full-time
    Join Goodwill as a Retail Sales Associate and help us provide quality goods to our customers.As an RSA, you will greet customers, handle transactions, and help keep the store clean and organized.Go...Show moreLast updated: 6 days ago
    • Promoted
    Seasonal Store Sales Associate

    Seasonal Store Sales Associate

    Levi Strauss & Co.Pooler, GA, US
    Full-time +1
    We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices.Our brand...Show moreLast updated: 30+ days ago
    • Promoted
    Full Time - Merchandising Service Associate - Day

    Full Time - Merchandising Service Associate - Day

    Lowe'sPooler, GA, US
    Full-time
    Lowe's Merchandising Services Associate.Your Impact at Lowe's : As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us t...Show moreLast updated: 12 days ago