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Field Service Manager
Field Service ManagerInfinite Cooling • Malden, MA, US
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Field Service Manager

Field Service Manager

Infinite Cooling • Malden, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are looking for a sharp, reliable, and detail-oriented Field Service Manager to join our team. Responsibilities will include working with our installation team, on-site testing of product deployments, and overseeing on-site maintenance of existing systems. Strong communication and attention to detail will be essential skills for a successful applicant.

About you :

  • You have unwavering personal integrity and a work ethic
  • You are proactive and productive – you complete tasks in a timely manner
  • You are adaptable and excel in a fast-paced, dynamic environment
  • You are a great communicator
  • You have a problem-solving mindset and attention to detail
  • You approach all tasks with a safety-first mindset

We are not accepting unsolicited outreach from external recruiters or staffing agencies for this position. Any unsolicited resumes will be considered the property of Infinite Cooling, and Infinite Cooling will not be obligated to pay any referral fees.

Compensation :

$70,000 - $100,000 yearly

Responsibilities :

  • Install and inspect new equipment and upgrades
  • Direct on-site teams and contractors. Monitor labor time and materials costs.
  • Create and maintain site logistics plans
  • Resolve on-site issues after installation
  • Coordinate and conduct testing
  • Oversee maintenance events (small and large)
  • Write maintenance reports and keep logs on different product deployments
  • Diagnose equipment failures and issues with the engineering team
  • Feed information from the field back into design changes with the engineering team
  • Interface and build strong relationships with customer personnel
  • Qualifications :

  • 3+ years of field work experience in an industrial or utility environment (construction, equipment installation and start-up, maintenance, troubleshooting, etc.)
  • Experience in HVAC or water treatment strongly preferred
  • Understanding of engineering documents such as drawings, specifications, and standards
  • Experience operating industrial site equipment (manlifts, scissor lifts, forklifts, etc.)
  • Familiar with working with standard safety protocol in industrial settings, including lockout tagout procedures
  • OSHA 30 (preferred), OSHA 10 (required)
  • Experience with ISNet preferred.
  • Valid driver’s license and willingness to travel overnight up to 75% of weekdays.
  • About Company

    Infinite Cooling’s mission is to mitigate water scarcity and reduce emissions and energy use around the world by making industrial cooling more efficient. Industrial cooling systems are the largest users of water after agriculture and major users of energy. We help industrial plants reduce their water consumption and energy usage by optimizing the operation of their cooling systems. We are a vibrant startup based in the Boston area, and we are on a mission to be a global leader in cooling for industrial applications. Infinite Cooling is venture-backed and has raised over $20M of capital and was awarded over $3M of prizes and grants.

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    Field Service Manager • Malden, MA, US

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