Endpoint Engineer I

Description

Temple University's Information Technology Services Department is searching for an Endpoint Engineer I!

Position Summary

Temple University Information Technology Services is seeking a proficient, dedicated, and detail-oriented Endpoint Engineer 1 to join our team. The candidate will be responsible for the deployment and management of endpoint devices and related infrastructure across the organization, ensuring a secure, efficient, and highly functional environment. The ideal candidate will have a strong background in using Microsoft System Center Configuration Manager (SCCM) and Intune for advanced device management and troubleshooting complex endpoint issues.

THIS POSITION REQUIRES A BACKGROUND CHECK : Personally Identifiable Information (PII)

Key Responsibilities (Intune) :

• Configuration Management : Configure and maintain Intune policies and profiles to manage device settings, security controls, and application access within our Microsoft Windows environment (WIN10 / 11).
• Security Compliance : Monitor and enforce security compliance standards through Intune and Entra, implementing device encryption, conditional access policies, and other security measures to protect university resources.
• Troubleshooting : Provide technical support and troubleshooting for Intune-related issues, diagnosing and resolving problems related to device enrollment, application deployment, and policy enforcement.
• Research : Stay informed of new Intune features and capabilities, leveraging new functionalities to enhance device management and user experience in our environment.

Key Responsibilities (System Center Configuration Manager) :

Additional Responsibilities :

Required Education and Experience :

Required Skills and Abilities :

Essential duties :

This position is assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement : In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review : You may request a copy of the report by calling Temple University's Campus Safety Services at 215- 204-7900.

Become a part of the Temple family and you will have access to the following :

A hybrid work schedule

Full medical, dental, vision coverage

Paid time off

11 Paid Holidays

Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE

A generous retirement plan and so much more!

T Grade : T27

Salary Range : $58,850 - $85,000

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Primary Location : Pennsylvania-Philadelphia-Main Campus Job : Staff Schedule : Full-time Shift : Day Job Employee Status : Regular