Talent.com
Branch Customer Service & Sales Representative-Lakewood Ranch, FL
Branch Customer Service & Sales Representative-Lakewood Ranch, FLThe Auto Club Group • Bradenton, FL, United States
Branch Customer Service & Sales Representative-Lakewood Ranch, FL

Branch Customer Service & Sales Representative-Lakewood Ranch, FL

The Auto Club Group • Bradenton, FL, United States
1 day ago
Job type
  • Full-time
Job description

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt :

Hourly

Job Description :

Why Choose a Career with the AAA The Auto Club Group (ACG)

  • Established brand that has been around for over 100 years. Our members know and trust us!
  • Branch Offices house travel, membership, insurance sales and support employees
  • You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.

Excellent Opportunities to Build a Career Path :

The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as :

  • Other Branch positions - Field Insurance Sales Agent, Travel Agent or
  • Other Departments such as :
  • Call Centers (ERS, Sales and Service, etc.)
  • Automotive Services
  • Claims
  • Underwriting and more
  • A DAY IN THE LIFE of a Branch Customer Service Representative

    The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

  • Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
  • Generate leads, update members on travel and insurance specials, and provide travel information
  • Respond to customer inquiries and refer to senior staff or agent when appropriate
  • Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance / depository transfers and balancing cash drawer
  • Receive and resolve member / customer complaints and seek assistance from management in complaint resolution when appropriate
  • Provide administrative support to the travel and / or insurance sales staff during peak periods
  • Conduct outbound promotional calls for insurance and / or travel products
  • Other duties as assigned
  • HOW WE REWARD OUR EMPLOYEES

    Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.

    ACG offers excellent and comprehensive benefits packages :

  • Medical, dental and vision benefits
  • 401k Match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement program and other professional development opportunities
  • AAA Membership
  • Discounts, perks, and rewards and much more
  • WE ARE LOOKING FOR CANDIDATES WHO

    Required Qualifications :

    Education :

  • High School Diploma or equivalent
  • Work Experience :

  • Working in a customer focused environment
  • Providing customer focused service and timely solutions to problems
  • Microsoft Office applications
  • Taking personal responsibility in seeking solutions to problems
  • Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
  • Successful candidates will possess :

  • Passion and enthusiasm for working with people
  • Basic mathematical calculations to accurately perform monetary transactions
  • Communicate effectively (verbal and written) with others in a work environment
  • Work effectively in a team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work under pressure in a high volume, fast paced customer service environment
  • Work irregular hours including holidays and weekends (may include community events)
  • Work Environment

    This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

    Who We Are

    Become a part of something bigger.

    The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

    By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

    And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

    We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

    To learn more about AAA The Auto Club Group visit www.aaa.com

    Important Note :

    ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

    The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

    The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

    Regular and reliable attendance is essential for the function of this job.

    AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

    Create a job alert for this search

    Customer Service Sales • Bradenton, FL, United States

    Related jobs
    Business Sales Representative

    Business Sales Representative

    ADT Careers • Sarasota, FL, United States
    Full-time
    ADT has been in the business of helping save lives since 1874.As the #1 smart home security provider in the U.Our continuous innovation, advanced technology and strategic partnerships deliver produ...Show more
    Last updated: 30+ days ago • Promoted
    Sales Representative

    Sales Representative

    ADT Careers • Sarasota, FL, United States
    Full-time
    ADT has been in the business of helping save lives since 1874.As the #1 smart home security provider in the U.Our continuous innovation, advanced technology and strategic partnerships deliver produ...Show more
    Last updated: 30+ days ago • Promoted
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Bradenton, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...Show more
    Last updated: 25 days ago • Promoted
    Entry Level Customer Service / Sales

    Entry Level Customer Service / Sales

    Global Elite • Sarasota, FL, US
    Full-time
    Entry Level Customer Service / Sales.Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work envi...Show more
    Last updated: 26 days ago • Promoted
    BDC Representative

    BDC Representative

    Sarasota Ford • Sarasota, FL, US
    Full-time
    Ford dealership in the country.We are currently adding Full-Time BDC Representatives for our #1 Rated Automotive Dealership! This is a performance based sales opportunity for top phone pro's!.The p...Show more
    Last updated: 2 hours ago • Promoted • New!
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare Inc. • Sarasota, FL, United States
    Full-time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show more
    Last updated: 30+ days ago • Promoted
    Retail Customer Sales Specialist (Bilingual)

    Retail Customer Sales Specialist (Bilingual)

    SPECTRUM • South Bradenton, Florida, United States
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more
    Last updated: 15 hours ago • Promoted • New!
    CENTRAL BRADENTON LOCATIONS - Customer Service Representative, Full or Part Time

    CENTRAL BRADENTON LOCATIONS - Customer Service Representative, Full or Part Time

    Circle K • Bradenton, FL, US
    Part-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show more
    Last updated: 27 days ago • Promoted
    Roofing Service Sales Representative

    Roofing Service Sales Representative

    CentiMark Corporation • Sarasota, FL, US
    Full-time
    Quick Apply
    CentiMark Corporation has an exceptional opportunity for an additional full-time Roofing Service Sales Representative to support our Roofing Sales Teams in the greater Sarasota area.We are lo...Show more
    Last updated: 30+ days ago
    Customer Care Representative Remote

    Customer Care Representative Remote

    Morphius Corp • Sarasota, FL, US
    Remote
    Full-time
    We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...Show more
    Last updated: 25 days ago • Promoted
    Financial Center Client Services Representative

    Financial Center Client Services Representative

    Liberty Savings Bank FSB • Sarasota, FL, US
    Full-time
    This position is located at our Lakewood Ranch location.Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships.Mai...Show more
    Last updated: 2 hours ago • Promoted • New!
    SALES ASSOCIATE in BRADENTON, FL S04597

    SALES ASSOCIATE in BRADENTON, FL S04597

    Dollar General • Bradenton, Florida, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget Group • Sarasota, FL, US
    Full-time +1
    Job Opportunity At Avis Budget Group.Monthly Commission Opportunity Shift Premium may Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail) • Bradenton, FL, US
    Full-time
    Customer Service / Sales | Home Depot.Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates ...Show more
    Last updated: 30+ days ago • Promoted
    Territory Sales Manager

    Territory Sales Manager

    Pedagog Recruiting & Careers • Sarasota, FL, United States
    Full-time
    The Territory Sales Manager is a strategic leader responsible for recruiting, onboarding, and developing high-performing sales professionals across the region. This role drives territory success thr...Show more
    Last updated: 6 days ago • Promoted
    Bilingual Retail Sales Representative

    Bilingual Retail Sales Representative

    SPECTRUM • Bayshore Gardens, Florida, United States
    Full-time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Show more
    Last updated: 15 hours ago • Promoted • New!
    Outside Sales Representative

    Outside Sales Representative

    Pursuit • Sarasota, FL, United States
    Full-time
    Our client, the national leader in their space within the construction / landscaping industry, is looking for an Outside Account Executive to drive new business and sales within the Greater Sarasota...Show more
    Last updated: 16 days ago • Promoted
    Customer Service Representative I - Info Central - Selby Library (Full Time) - R13827

    Customer Service Representative I - Info Central - Selby Library (Full Time) - R13827

    Government Jobs • Sarasota, FL, US
    Full-time
    Information Central Customer Service Representative.Department : Libraries & Historical Resources.This position provides public information and reference services in the Information Central departme...Show more
    Last updated: 30+ days ago • Promoted