Job Description
Job Description
MUST HAVE OPEN AVAILABILITY, WEEKENDS AND EVENINGS INCLUDED.
Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.
Position Summary :
The employee in this position is responsible for teaching snowboarding and ensuring that our guests have a positive and safe snowboarding experience while observing all required safety procedures.
Position Duties / Responsibilities :
Teaches snowboarding at various levels and to all age groups.
Assists guests on the hill and provides guidance on proper technique, equipment use, and resort facilities.
Supports guests in locating programs, rentals, and other resort services.
Ensures all lessons are conducted in a fun, engaging, and safety-focused environment.
Performs other duties as needed.
Guest Service / Conduct :
Personal and professional accountability is an important aspect of employment with Shanty Creek Resorts. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis; therefore, all employees must :
Meet, on a daily basis, the personal appearance and uniform standards as identified by the Shanty Creek Resorts Employee Handbook.
Utilize all tools provided to ensure that prompt and correct service and information are being given to our guests.
Conduct themselves in a professional manner at all times, maintaining the highest standards of guest service in their interactions with fellow employees, vendors, and most importantly our guests.
Professional Experience :
AASI (American Association of Snowboard Instructors) certification – Level I or higher required.
Previous experience teaching snowboarding preferred.
Knowledge of freestyle and terrain park instruction is a plus.
Education :
A high school diploma or GED is required for this position.
Required Skills :
Knowledge of snowboard equipment, safety procedures, and basic maintenance.
Strong communication and interpersonal skills.
Ability to provide clear instruction and encouragement to guests of all skill levels.
Working Conditions :
The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift / carry up to 100 lbs. as needed.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
The employee is occasionally exposed to high, precarious places.
The noise level in the work environment is usually moderate.
Snowboard Instructor • Bellaire, MI, US