User Training Manager

A company is looking for a Manager, User Training and Engagement.

Key Responsibilities

Build a structured, scalable client onboarding and training experience for technical end users

Develop and maintain reusable train-the-trainer materials for internal teams

Create modular, role-specific learning assets and lead the creation of a client-facing knowledge base

Required Qualifications

5+ years of experience in designing and delivering training for technical workflows, with at least three years in healthcare revenue cycle

Strong instructional design foundation and fluency in adult learning principles

Demonstrated success in creating intuitive learning materials from complex workflows

High degree of autonomy and initiative, with the ability to prioritize and self-direct

Experience in a start-up environment, with strong collaboration skills and a bias toward action